Managing IT operations in today's digital workplace is increasingly complex. The lack of visibility, the intricacies of modern systems, the rise of remote work, and the consumerization of applications all contribute to the challenges faced by IT teams. According to Gartner, 56% of IT leaders cite budget restrictions, 51% mention internal resistance to change, and 44% highlight talent issues as significant obstacles.

Employee productivity necessarily depends on the performance and availability of all needed IT technologies, from devices and networks to applications and collaboration tools. Frequently overlooked is the critical dimension of employee adoption; the process of rapidly getting employees to where they can always appropriately use the technologies chosen by their company, with minimal to no friction.

This headline is maybe a little surprising, even for Nexthinkers. We’re known for being conservative and letting our work do the talking. Nexthink first created the DEX category, then rolled out the world’s most capable and holistic DEX platform, and then delivered year on year as the most successful DEX vendor in the market. Something to do with our Swiss heritage perhaps – an emphasis on diligence and execution, rather than on singing our own praises.

This headline is maybe a little surprising, even for Nexthinkers. We’re known for being conservative and letting our work do the talking. At Nexthink, we first created the DEX category, then rolled out the world’s most capable and holistic DEX platform, and then delivered year on year as the most successful DEX vendor in the market. Something to do with our Swiss heritage perhaps – an emphasis on diligence and execution, rather than on singing our own praises.

Optimal productivity requires an employee's ability to accomplish their tasks and processes in as efficient a manner as possible, with a minimum of “digital friction”. To minimize employee digital friction, you must understand the complete employee experience situation - where the opportunities are for improvement, how to identify and replicate best-practices, and where to focus for optimal impact.