The impacts of COVID-19 have been felt globally and across every industry. Supply chain businesses have faced a challenging few months and we’re not out of the woods yet. Warehouse and supply chain organisations in the UK have been contending with a 129% boom in online shopping, as non-essential shops have been closed and many consumers continue to favour online grocery shopping instead of braving the supermarket queues.

Do more with the same. That’s a phrase many of us hear in our careers when there is an expectation for higher output with no increase in resources or budget. One way many organizations achieve this is by leveraging the functionality of their IT Service Management (ITSM) solution to automate workflows and build more efficient business processes throughout all departments, not just IT. This is often referred to as Enterprise Service Management, or ESM.

Over the past several months, the world has changed as we know it. The COVID-19 pandemic has transformed the way many companies do business, with more virtual events, video calls, and curbside pickups than ever before. Although challenging at times—we miss attending live events and other social activities—this pandemic has forced many companies to think outside of the box. The traditional ways of doing business were no longer feasible or even legal in some cases.

Are you a remote worker, office worker, or both right now? What does your back-to-the-office look like? Will you still be a remote worker in July or September or January of 2021? If you have lost track of time, January 2021 is only six months away. There are many unknowns and in-betweens right now. Lots of questions, not many answers. How should your business prepare? The best way out is through as the saying goes—so, let's go through it.

As part of the re-affirmed commitment to customers as announced on January 30, Ivanti launched an Independent Business Unit (IBU) consisting of proven solutions with a large customer following (dare I say, fans?) that deserve some TLC. One of these solutions is Ivanti Endpoint Security (IES), previously referred to as Endpoint Management & Security Suite (EMSS) and also as Patch for Linux, Unix and Mac. So, what’s new with Ivanti Endpoint Security?