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The latest News and Information on Asset Management, Device Management and related technologies.

Cooler Management Software: How Beverage Companies Track, Maintain and Optimize Coolers in the Field

For beverage companies, deploying a cooler at a retailer, restaurant, supermarket, or distributor is only the beginning of the asset lifecycle. Once coolers move outside company facilities, maintaining visibility becomes far more difficult. Operations teams need to know where each cooler is located, who is responsible for it, whether it has been transferred, if maintenance is required, and whether the equipment is being used effectively.

Best Help Desk Software in 2026: Tested, Ranked & Compared

We evaluated the 10 best help desk software platforms of 2026 on features, pricing, deployment, and real-world fit, from unified IT asset-and-service tools to free and customer-facing options. Alloy Navigator leads for teams that need assets and the service desk in one place. The right pick depends on your users, compliance needs, and true budget, not the longest feature list. All prices below were verified in July 2026 and are list prices; add-ons and renewals often raise the real total.

How to Build and Scale Unified Asset Intelligence for AI Success

Every IT leader has felt this tension: your organization has invested in AI, automation and digital operations, and yet outcomes still fall short of expectations. Even with the right tools and intent, you won’t be able to fully realize the value of your AI investments if they’re built on an unsteady foundation.

How Global Operations Teams Manage Cross-Border Shipping Risk

Cross-border shipping may be known to create a lot of opportunities, but it can also introduce some risks that can disrupt your supply chain's operations. Some situations, like customs inspections, carrier transfers, weather events, cargo theft, and documentation mistakes, can easily delay deliveries or increase costs.

How to Measure Digital Employee Experience and Prove IT's Real Impact

Talking about Digital Employee Experience (DEX) has moved beyond being a trend and become a strategic necessity. In a scenario where almost all work depends on technology, employees’ digital experience directly influences productivity, engagement, the ability to innovate, and even the company’s financial results. The challenge is that many organizations still try to assess DEX using only traditional indicators, such as ticket volume or system availability.

Creating Your 2027 IT Roadmap

We’re back with another roadmap stream! You might think to yourself, “Talking about 2027 already? Isn’t that a bit early? I’m still sweating and lying out by the pool!” But planning this far ahead will give you plenty of time to sort out priorities, talk to relevant parties, set your budget(s), and more. Having these discussions in August may feel extreme but the leaves will fall and the snow will pile up before you know it, so you might as well get started now!

The Hidden Risk of Scaling AI Without a Single Source of Truth

AI doesn’t fail because it’s not smart enough—it fails because it can’t see the full picture. In this video, Sterling Parker, Ivanti’s SVP of Technical Solutions and Services, explains why fragmented and "dirty" data is the biggest obstacle holding AI back for organizations today. When AI pulls from disconnected systems, it’s forced to fill in the gaps with its own intelligence, leading to hallucinations and outcomes that are hard to trust. Sterling breaks down how these "cracks in the foundation" can actually create new security vulnerabilities when scaled too quickly.