Alloy Software

Bloomfield, NJ, USA
2002
  |  By Ekaterina Glozshtein
Both options have limitations and advantages, but how do you understand whether to build or buy before considerable investments are made?
  |  By Ekaterina Glozshtein
It’s not a change to the practices that’s hard for employees, but a change to relationships.
  |  By Ekaterina Glozshtein
Can the two coexist, and if yes, then how?
  |  By Vladimir Vinogradsky
Introducing the free public preview of our cloud-based IT asset discovery solution.
  |  By Ekaterina Glozshtein
What makes a good or a bad ITSM tool? Which ones are best for a small company? For an enterprise? Read this article to find out.
  |  By Ekaterina Glozshtein
In this time of the year when everyone reflects on their past and sets new goals, we thought it would be valuable to share some tips for ITSM professionals for the upcoming year. We talked to our CTO Ivan Samoylov, and he shared his ideas on what to focus on in 2024.
  |  By Ekaterina Glozshtein
Are those different things? And how crucial it is to keep the balance?
  |  By Anna Markova
Our integrated Service Desk and ITSM solution for small and medium businesses Alloy Navigator Express is catching up with the Winter 2023 release!
  |  By Anna Markova
We’re proud to announce the immediate availability of the Winter 2023 update for Alloy Navigator Enterprise, a remarkable fusion of speed, effectiveness, and customization. Let’s have a look at what’s inside!
  |  By Anna Markova
Introducing the latest update of Alloy mobile apps with the ability to connect to Alloy Navigator by scanning a QR code.
  |  By Alloy Software
Effective communication within Alloy Navigator plays a pivotal role in the smooth functioning of IT operations. It not only ensures that all processes and tasks are executed as per the expected standards but also guarantees that every individual involved is well-informed and aligned with the overarching goals. By prioritizing clear and consistent communication, teams can reduce misunderstandings, prevent potential pitfalls, and foster a collaborative environment.
  |  By Alloy Software
Alloy Navigator Enterprise Summer 2023 release introduces the preview of the New Experience in data grids. Explore the new possibilities and provide us with your valuable feedback during this preview period!
  |  By Alloy Software
Notifications on the go with the new Mobile app, integration with 1,500+ applications, a sleek super-charged Web Portal experience, tools to safeguard your data, redesigned preview panes and more.
  |  By Alloy Software
Connect Alloy Navigator with over 2,000 popular apps and bring your IT Service Management to new automation heights as integration takes center stage! Leveraging Zapier, you can now integrate with applications like Chat, Microsoft Teams, SharePoint, Trello, Slack, Twitter, Google Calendar, and much more.
  |  By Alloy Software
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that helps users to maximize the efficiency of their IT operations and reduce costs. It covers all primary IT disciplines ranging from Service Desk, Asset and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses who strive to achieve the highest levels of productivity and customer satisfaction.
  |  By Alloy Software
Alloy Software is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations. Join us!
  |  By Alloy Software
Alloy Navigator is an ITIL-based IT Service Management and IT Asset Management solution designed and built with industry best practices and real-world customers in mind. Centered on a powerful business process automation engine, Alloy Navigator equips you with the tools to streamline and improve the efficiency of IT operations, including Incident and Problem Management, Asset Management, Change Management, Knowledge Management, Organization and Contact Management, and more.

Alloy Software designs smart, innovative, and powerful IT Management solutions that take organizations to new heights by empowering IT teams to achieve incredible results.

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Alloy Software has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide in an array of industries including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

Our mission is to deliver powerful and practical software that meets the demand to help IT professionals manage their critical infrastructure in an easy, coordinated and cost-effective manner.

See how we can help your team succeed!

  • All-inclusive ITSM & IT Service Desk platform: Alloy packs amazing power to enhance your ITSM operations, automate routine daily tasks, and resolve issues faster than ever.  Smart task-oriented workflows reduce errors and elevate productivity and efficiency of your entire team.
  • Comprehensive IT Asset Management: Alloy IT Asset Management helps organizations manage IT assets wisely. It provides the ability to gain complete visibility and control over IT resources, save costs, and promotes better decisions.
  • Insightful Network Discovery: Look around and you’ll quickly find our network inventory auditing capabilities are second to none. Gather comprehensive information about your entire organization in a matter of minutes, with no extra software required on your servers or workstations!
  • Award-winning Technical Support Team: US-based solution experts break the mold of traditional technical support with dedicated professionals who provide an unparalleled service experience and are only a call away.

Unleash the full power of IT with Alloy Software.