Operations | Monitoring | ITSM | DevOps | Cloud

Latest Videos

Customize Your Self-Service Portal to Reflect Your Brand

A self-service portal is a branded help center where your employees and customers can find solutions, request services, and report issues. Watch this video to see how easy it is to customize your self-service portal with Alloy Navigator—just a few clicks in your browser! Tailor the support portal to reflect your unique brand, add a festive touch for the season, or mix it up—the choice is yours. Key moments.

Custom Fields in Alloy Navigator: Unlock Unlimited Flexibility

Alloy Navigator covers all standard ITSM and ITAM processes, and so much more! But if your needs are truly unique, custom fields make the impossible possible. Watch this quick tutorial to discover how to achieve unmatched flexibility and precision with custom fields. Coming soon: A deep dive into customizing form layouts—learn how to arrange tabs, sections, and fields (including custom ones) precisely where you want them. Stay tuned!

Canned Responses and Snippets: Your Key to Accurate, Consistent Communication

Watch this quick video to discover how to use snippets for canned responses, predefined answers, and more! Learn how Alloy Navigator helps save time, enhance efficiency, and ensure consistent, accurate communication across your company. Key moments: Streamline your ITSM/ITAM routines and boost customer satisfaction!

Handling communication

Effective communication within Alloy Navigator plays a pivotal role in the smooth functioning of IT operations. It not only ensures that all processes and tasks are executed as per the expected standards but also guarantees that every individual involved is well-informed and aligned with the overarching goals. By prioritizing clear and consistent communication, teams can reduce misunderstandings, prevent potential pitfalls, and foster a collaborative environment.

Make Connections Flow Introducing the integration with Zapier

Connect Alloy Navigator with over 2,000 popular apps and bring your IT Service Management to new automation heights as integration takes center stage! Leveraging Zapier, you can now integrate with applications like Chat, Microsoft Teams, SharePoint, Trello, Slack, Twitter, Google Calendar, and much more.

IT Projects in Style - Introducing Alloy Navigator 8.4

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that helps users to maximize the efficiency of their IT operations and reduce costs. It covers all primary IT disciplines ranging from Service Desk, Asset and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses who strive to achieve the highest levels of productivity and customer satisfaction.