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Honeycomb

Slicing Up-and Iterating on-SLOs

One of the main pieces of advice about Service Level Objectives (SLOs) is that they should focus on the user experience. Invariably, this leads to people further down the stack asking, “But how do I make my work fit the users?”—to which the answer is to redefine what we mean by “user.” In the end, a user is anyone who uses whatever it is you’re measuring.

Wiring Up a Next.js Self-Hosted Application to Honeycomb

Are you attempting to connect Honeycomb to a standalone (not hosted with Vercel) Next.js application? Most of the Next.js OpenTelemetry samples in the wild show how to connect Next.js to Vercel’s observability solution when hosting on their platform. But what if you’re hosting your own standalone Next.js server on Node.js? This blog post will get you started ingesting your Next.js application’s telemetry into Honeycomb.

Preempting Problems in a Sociotechnical System

Here at Honeycomb, we emphasize that organizations are sociotechnical systems. At a high level, that means that “wet-brained” people and the stuff they do is irreducible to “dry-brained” computations. That cashes out as the inability to ultimately remove or replace people in organizations with computers, in spite of what artificial general intelligence (AGI) ideologues would have you believe.

Stop Logging the Request Body!

With more and more people adopting OpenTelemetry and specifically using the tracing signal, I’ve seen an uptick in people wanting to add the entire request and response body as an attribute. This isn’t ideal, as it wasn’t when people were logging the body as text logs. In this blog post, I’ll explain why this is a bad idea, what are the pitfalls, and more importantly, what you should do instead.

Frontend Monitoring: Deliver Seamless and Performant User Experiences

88% of online consumers are less likely to return to a site after a bad user experience. This means that addressing frontend issues such as slow load times, broken features, and unresponsive elements is crucial. Frontend monitoring helps development and IT teams proactively catch and resolve these issues to improve their user experience.

Why Observability 2.0 Is Such a Gamechanger

One of the hardest parts of my job is to get people to appreciate just how much of a difference Honeycomb/observability 2.0 is compared to their current way of working. It’s not just a small step up or a linear improvement. Rather, it’s an entire step change in the way that you write, deploy, and operate software for your customers.

Booking.com's Journey to Enhanced Observability

Since its early startup beginnings in Amsterdam, Booking.com has redefined the travel industry, establishing itself as a premier platform for millions of travelers worldwide. With over 28 million accommodation listings and a staggering 1.5 million room nights booked every day, Booking.com operates on a scale that demands a robust and constantly monitored infrastructure.

Catching Up With Fender: How Frontend Observability Powers Better User Experiences

For years, Fender Musical Instruments has been synonymous with iconic guitars and amplifiers. But in recent years, the company has expanded its legacy into the digital realm, offering tools like Fender Play, an innovative learning platform for aspiring musicians. Behind this digital evolution lies a focus on delivering exceptional user experiences for its consumer-facing applications—a mission supported by Honeycomb for Frontend Observability.

Restructuring How We Think About Alerts

Back in Alerts Are Fundamentally Messy, I made the point that the events we monitor are often fuzzy and uncertain. To make a distinction between what is valid or invalid as an event, context is needed, and since context doesn’t tend to exist within a metric, humans go around and validate alerts to add it. As such, humans are part of the alerting loop, and alerts can be framed as devices used to redirect our attention. In this post, I want to drive this concept a bit further.

The Future and The Floor: Framing Investments for Growth

There are a limited number of investments that a team can make in any given year and it can be daunting to choose the “right” ones. In R&D, there is always more to do. There is always more to research, design, build, fix, maintain, and improve. Spread across multiple domains, the possibilities multiply: we’re spoiled for choice—and, while inspiring, the breadth of possible investment areas can be overwhelming.