Operations | Monitoring | ITSM | DevOps | Cloud

Case Study

HEAL Software

How a Global Banking Leader Tackled Memory Overload with HEAL Software

Jan 30, 2025 By Raja Shekar Mulpuri In HEAL Software
In the financial sector, where system reliability directly impacts customer trust and revenue, even minor IT inefficiencies can spiral into costly crises. For one of the world’s largest banks—supporting 25 million customers, 2,000 branches, and 3,000 ATMs—a hidden challenge threatened its reputation: unpredictable memory consumption in critical applications.
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honeycomb

Catching Up With Fender: How Frontend Observability Powers Better User Experiences

Jan 30, 2025 By Brian Chang In Honeycomb
For years, Fender Musical Instruments has been synonymous with iconic guitars and amplifiers. But in recent years, the company has expanded its legacy into the digital realm, offering tools like Fender Play, an innovative learning platform for aspiring musicians. Behind this digital evolution lies a focus on delivering exceptional user experiences for its consumer-facing applications—a mission supported by Honeycomb for Frontend Observability.
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manageengine

Discover how a leading contract pharma manufacturer achieved $1 million in savings with ManageEngine OpManager in our latest blog

Jan 24, 2025 By General In ManageEngine
The role of IT infrastructure is crucial in sectors like pharmaceutical manufacturing. Discover how this contract pharma manufacturer leveraged OpManager to reduce troubleshooting costs and prevent costly batch failures.
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Optimizing Contract Management at Icertis with Datadog

Jan 22, 2025 By Datadog In Datadog
Icertis is a leading contract lifecycle management (CLM) platform that empowers organizations to manage their contracts effectively from initiation to renewal. By leveraging advanced AI and analytics, Icertis helps businesses ensure compliance, mitigate risks, and drive better decision-making. The integration of Datadog has tripled the speed of incident detection and resolution, achieving a 20-30% reduction in overall MTTR and saving approximately $500,000 USD through optimized infrastructure scaling at Icertis.
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NinjaOne

Scaling Public Sector IT Operations: Carahsoft's Success Story

Jan 14, 2025 By NinjaOne In NinjaOne
Government contractors are tasked with the monumental responsibility of managing IT operations that are not only vast but critical to their client’s security. From securing sensitive data to ensuring compliance in distributed environments, these challenges demand a powerful and efficient solution. As a trusted choice for endpoint management in the public sector, NinjaOne helps contractors and agencies optimize IT operations, enhance security, and scale quickly.
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manageengine

Why pharmaceutical manufacturing can't afford IT failures: A real-world CDMO case study

Jan 13, 2025 By General In ManageEngine
The margin for error is extremely low in a critical sector like manufacturing, where accuracy, efficiency, and time to delivery are indispensable. These aspects become even more crucial in pharmaceutical manufacturing, a critical sector that is always in high demand, especially following the COVID-19 pandemic. The responsibility now falls on contract development and manufacturing organizations (CDMOs) that partner with pharmaceutical and biotech companies.
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virtualmetric

Real-Time IT Insights: How Commvault Fined-Tuned Microsoft-Centric Monitoring with VirtualMetric

Jan 13, 2025 By VirtualMetric In VirtualMetric
Managing a complex IT environment with both on-premises data centers and multiple cloud platforms (Azure, AWS, Google Cloud) brings a unique set of challenges. Commvault’s cloud operations team, led by Ernie Costa, was well aware of the high-performance systems running on technologies like Hyper-V and NVMe storage. In these systems, even a second’s delay could mean missed opportunities to prevent incidents or optimize performance.
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honeycomb

Faster Fixes, Happier Customers: Gearset Leverages Honeycomb for Success

Jan 13, 2025 By Brian Chang In Honeycomb
Gearset has been revolutionizing Salesforce DevOps since its founding in 2015. The Cambridge-based team set out with a clear mission: to make Salesforce deployments simpler, faster, and more reliable for every team. Today, Gearset’s powerful product suite is trusted by over 2,500 companies worldwide to deploy metadata, automate CI/CD pipelines, seed sandboxes, and secure critical customer data.
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grafana

How CERN uses Grafana and Mimir to monitor the world's largest computer grid

Jan 2, 2025 By Trevor Jones In Grafana
The European Organization for Nuclear Research (CERN) is famous for operating the world’s largest particle accelerator, but did you know that CERN is also at the heart of the world’s largest computing grid? And with such unprecedented computing demands comes some serious observability needs.
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grafana

Add observability to cart: How online retailer ASOS reduces MTTR with Grafana Cloud

Dec 30, 2024 By Grafana Labs Team In Grafana
Like the fit your friend got on ASOS? There’s a good chance Grafana Cloud had something to do with that. Each year, more than 20 million customers come to the UK-based online retailer to fill their digital carts, and they expect a seamless online experience as they shop and check out. ASOS can consistently provide that with the help of Grafana Cloud. “There are alerts set up for many of our customer-facing journeys,” said Dylan Morley, Lead Principal Engineer at ASOS.
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