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The latest News and Information on Service Reliability Engineering and related technologies.

The Perfect Guide to IT Alerting Tools: Ensuring Proactive Monitoring and Swift Incident Response

Every second counts when it comes to managing IT infrastructure and handling incidents. The stakes are high, and organizations require tools that ensure no issue goes unnoticed. This comprehensive guide to IT alerting dives into everything you need to know to maintain proactive monitoring and swift incident response. We’ll discuss the best practices, core features, and review the Top 10 IT alerting tools and IT alerting software that can drive performance and resilience.

Incident Response Automation: How It Works & Why It Speeds Up Resolutions

The speed at which you respond to incidents can make or break user satisfaction, team morale, and business continuity. Whether it’s a server crash, a security breach, or a software bug affecting users, rapid and efficient incident management is key to maintaining a strong reputation and minimizing operational downtime. And while traditional manual responses have worked in the past, automated incident response is now paving the way for faster, smarter, and more efficient handling of these issues.

Site Reliability Engineer's Guide to Black Friday

It’s gotten to the point where Black Friday reliability prep has to start on…well Black Friday. This year, 32% of consumers in the US claimed that they were going to start their holiday shopping in July-October. Plus, Black Friday isn’t the only day eCommerce businesses have to worry about, now we have Cyber Monday, Travel Tuesday, and the thousands of Prime Days from Amazon.

What is Uptime? Best Strategies to Improve Uptime

Uptime is a metric often used by organizations to measure website or application availability to their end users. Or as defined by Techopedia, uptime is a metric representing the percentage of time hardware, an IT system, or a device is operational. It indicates when a system is working, while downtime refers to when it is not. In today's fast-paced digital world, a website or application's availability is of utmost importance.