Operations | Monitoring | ITSM | DevOps | Cloud

Expanding the Definition of the Network with Saaslio & Boardgent

Welcome to the last mile of the office network! I’m thrilled to extend our warmest welcome to two new additions to the Auvik family—Saaslio and Boardgent. Combining their product feature set and industry expertise with Auvik, will extend our capabilities to provide a unique toolset designed to solve problems for MSPs and internal IT departments—and effectively manage the end-user experience regardless of location and which applications are being used.

PagerDuty Named a G2 Leader for Enterprise Incident Management Software

With the announcement of their Fall 22’ Review awards, PagerDuty has been named a G2 Leader for Incident Management Software for the sixth quarter in a row. We owe a special thank you to our customers who have consistently given PagerDuty high satisfaction scores that take into account their likelihood to recommend PagerDuty, our ability to meet their requirements, and the overall ease they’ve found in doing business with us.

Feature update: Interface Topo and Saved Maps landing page

At LogicMonitor, we build with the customer in mind. We continue to iterate on the design and development of our platform to deliver a modern and intelligent customer experience. With that in mind, did you catch the important announcement in the Looking Ahead section of the v.175 Release Notes? The note announced that “LogicMonitor is in the process of rolling out a new user experience (UX) for customer portals.

The future of work paves a new path to customer obsession

he accelerated digital transformation we've witnessed since the beginning of the pandemic has provided plenty of people-centric opportunities, especially as we automate mundane tasks. All of the innovations that shook the industry—the advent of robotics and automation, the collection of employee data to build user behavior baselines, and the shift in power from employers to employees—have driven us to a place we used to call the future of work, which is here now.