In this time of the year when everyone reflects on their past and sets new goals, we thought it would be valuable to share some tips for ITSM professionals for the upcoming year. We talked to our CTO Ivan Samoylov, and he shared his ideas on what to focus on in 2024.
Are those different things? And how crucial it is to keep the balance?
Our integrated Service Desk and ITSM solution for small and medium businesses Alloy Navigator Express is catching up with the Winter 2023 release!
We’re proud to announce the immediate availability of the Winter 2023 update for Alloy Navigator Enterprise, a remarkable fusion of speed, effectiveness, and customization. Let’s have a look at what’s inside!
Introducing the latest update of Alloy mobile apps with the ability to connect to Alloy Navigator by scanning a QR code.
Research shows that most US companies go cloud-first when choosing where to deploy a new application. Indeed, cloud computing brought many new amazing solutions to people’s lives. But… Is it the only way? In 2024, are on-premises solutions a viable option for companies?
As companies expand their operations, they transition from ad hoc to strategic approaches in their quest for optimal IT service management. Frameworks like ITIL (Information Technology Infrastructure Library) and COBIT (Control Objectives for Information and Related Technologies) play pivotal roles in this endeavor.
Returning devices is more challenging in terms of effort while allowing employees to keep them puts data at risk. Is there an optimal solution? Let’s dive deeper and find out.
Unveiling the exciting new features in the upcoming release of Alloy Navigator, the all-in-one ITSM/ITAM solution.
Discussing the pitfalls of ITIL, and why it’s worth nevertheless.
