DNS resolution is the first step taken to form an internet connection. This includes when any device is being used to access a website or any type of internet-enabled application, such as e-commerce, CRM, or food delivery. These applications are connected to the internet via IP-backbone, which is typically controlled by a protocol named BGP (Border Gateway Protocol). Each application has a unique numbering schema on the internet, referred to as IP address.
Cloud-native infrastructure has become the standard for deploying applications that are performant and readily available to a globally distributed user base. While this has enabled organizations to quickly adapt to the demands of modern app users, the rapid nature of this migration has also made cloud resources a primary target for security threats.
You go for a run, and when you’re done, your buddy, adidas Running, will tell you how you did. Maybe you hit a new goal this run or need encouragement to work harder next time. No matter what, behind the scenes there is a dedicated team of engineers relying on the stable foundation of RabbitMQ. Ever since sports tracking apps saw the light of day, it’s almost like a workout without tracking, somehow is less valuable to us. Imagine a run streak on day 1,000 without functioning measurements!
Incident response aims to identify, limit, and mitigate an incident. Whether such an occurrence is a security breach or a hardware failure, formulating and continuously strengthening an incident response strategy has become vital for all businesses in the digital age. Your incident response strategy consists of the processes your organization takes to handle incidents-such as network outages and service-impacting bugs-and the steps taken to mitigate incidents.
The MIM Expo (Major Incident Management) always delivers, and this year’s recent gathering was no exception. At this annual event, we always get a unique opportunity to hear about what’s top of mind with major incidents and SRE professionals from all the world.
Recently I joined a team to run a ‘Ragnar’. A ‘Ragnar’ is a running race where you and an additional seven teammates run a course that typically lasts around 24 hours non stop. Our team joined over 300 other teams running this Ragnar trail course in the middle of the woods in northern Wisconsin. This course consisted of three loops, a 3 mile loop, a six mile loop and a seven mile loop.
Service Level Agreements (SLAs) are instrumental to the modern MSP business. Establishing expectations with clients is the first step to delivering valuable services and maintaining a positive client experience. In this article, we’ll discuss the key metrics to include in an SLA document as well as best practices for SLAs. With this knowledge, you’ll be able to create the most comprehensive SLAs in 2022 and beyond.
