Operations | Monitoring | ITSM | DevOps | Cloud

Building a great developer experience is about more than just the code. It’s about creating a unified ecosystem where your tools work together seamlessly. That’s been the vision behind our work on the Mezmo MCP Server, and I’m excited to share it with you. At its core, the MCP Server is a universal remote for your data pipeline.

Downtime costs businesses an average of $5,600 per minute according to Gartner research. For many organizations, even a few hours of unplanned outages can mean lost revenue, damaged reputation, and frustrated customers. The good news? You can reduce downtime by up to 90% by implementing the right proactive monitoring strategies.

If you’re a network admin reading this, you already know the feeling. You’ve probably lost track of how many hours you spend doing the same repetitive tasks week after week, month after month. Backing up configs manually. Rolling back failed changes at 2 AM. Hunting down that one switch that somehow lost its configuration. Compiling compliance reports that should take minutes but somehow eat up your entire afternoon. Yet all those “quick” tasks add up.

Health Insurance Portability and Accountability Act (HIPAA) compliance is about more than firewalls and passwords. Your file-sharing solutions could be the weakest link in protecting sensitive patient data. When we think about healthcare cybersecurity, we tend to focus on large systems: electronic health records, databases, and billing platforms. But one everyday workflow that’s also as vulnerable – and often overlooked – is file transfer.

‍Situation: The Overwhelming Reality of Modern IT (Security) Data In today’s enterprise environments, IT and security teams face a relentless flood of telemetry data from diverse sources—syslog servers, cloud platforms like AWS CloudTrail, network devices, applications, and security tools such as firewalls and Windows Events.

Observability tools like Honeycomb are built for engineers, not PM teams… but that doesn’t mean there’s no benefit to having your PMs in Honeycomb. Whether it’s debugging a weird customer issue or tracking how a feature is used in the wild, observability gives PMs something traditional product tools can’t: real-time answers with full context, down to a single user.