Operations | Monitoring | ITSM | DevOps | Cloud

Keeping your customers informed about the status of your website, application, or service is essential nowadays. If you don’t have a status page to communicate this, you’re missing an opportunity to improve transparency and reduce the customer support burden. It is especially true if you are running an online business and your website is your main source of income. The status page is crucial not only for your business but for your customers as well. So how much can a status page cost?

The growing popularity of serverless architectures has led to an increased need for solutions to the modern challenges of microservice observability—one of the most critical components for running high-performing, secure, and resilient serverless applications. Observability solutions have to break through the complexity of serverless systems, and with the right stack, observability enables not only fast and easy debugging of applications, but drives optimization and cost efficiency.

How many applications do you use that exist only on the computer in front of you? Two? One? None at all? I occasionally use two applications that live locally on my computer, but all the rest, including every application I use for personal and professional work, are delivered over the internet. That’s pretty much where we are these days, isn’t it?

The rapid digitalization of work environments means employees are obliged to work faster and better. Achieving this means businesses are dependent on having happy, healthy, productive teams. With 69% of global knowledge workers now working remotely, it appears hybrid working is working. A recent survey of over 10,000 employees by Ivanti shows that 42% have a better work-life balance and 33% are more productive.

The total transaction value of digital payments is projected to exceed $1.7 billion by the end of 2022. Each one of these transactions generates masses of data that contains critical insights for merchants, payment service providers, acquirers, fintechs, and other stakeholders in the payments ecosystem. Having real-time access to these insights has the power to drive growth through customer and market understanding.

Microsoft has announced that Windows 10 21h1 will go in End of Servicing (EOS) on December 13, 2022, and a month later, on January 10, 2023, they will put Windows 8 in End of Life (EOL)—Windows 8.1 End of Life will also occur on the same date. What does this mean for you as an MSP or internal IT team… should you care? The short answer is “probably”.