Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Application Performance Monitoring and related technologies.

Understanding OpenTelemetry Spans in Detail

Debugging errors in distributed systems can be a challenging task, as it involves tracing the flow of operations across numerous microservices. This complexity often leads to difficulties in pinpointing the root cause of performance issues or errors. OpenTelemetry provides instrumentation libraries in most programming languages for tracing.

APM vs Observability: Observing beyond APM

In my previous post I made a bold, sweeping statement that APM is not - in the most specific sense - a subset of observability. Still standing by it I stand by that because words matter and - like many "monitoring engineers" (IT folks who make monitoring and observability their specialty) - I, too, bear scars from the flame-wars on Twitter back in the 2020's where we fought internecine battles over the proper definition of (and number of pillars in) “observability”.

Detect Email Delays Before They Hit Users - Monitor O365 with eG Enterprise

Email downtime or email delays can significantly disrupt business operations, making proactive monitoring essential to avoid problems. In today’s hybrid work environments, email remains a critical communication channel for customer interactions, internal collaboration, and workflow approvals. Even brief outages or delays in email delivery can lead to missed opportunities, poor customer experience, SLA (Service Level Agreement) breaches and reputational damage.

Breaking Free from SQLite - Why We Added PostgreSQL Support to SigNoz

"Let us support different relational databases apart from SQLite. Nobody likes to run SQLite in production." This was one of the most requested features from our community. Your requests have been heard, and we've added support for different relational databases, starting with PostgreSQL. If you're self-hosting SigNoz, you no longer need to worry about SQLite's limitations. Let's dive into what we've built and why it matters for your production deployments.

The Real ROI of Using an APM Tool for SaaS Businesses

For every SaaS leader, engineer, and operations professional, growth is always the main goal. You’re expected to release features quickly, keep user experiences smooth, and manage everything within a limited budget. But behind the scenes, your application may have hidden issues such as slow performance, unnoticed errors, and laggy transactions that quietly eat away at revenue, reduce customer trust, and exhaust your engineering team.

Query Builder v5 - Two Years of Technical Debt, 80 Closed Issues, and a Fundamental Rethinking

In 2022, we had three different query interfaces. Logs had a custom search syntax with no autocomplete. Traces only had predefined filters - no query builder at all. Metrics had a raw PromQL input box where you'd paste queries from somewhere else and hope they worked. Each system spoke a different language. An engineer debugging a production issue had to context-switch not just between data types, but between entirely different mental models of how to query data.

Monitor Cloud-Native & Hybrid Apps and Business Transactions With Observability Cloud APM

As organizations modernize, most applications don’t fit neatly into one category—they span both traditional three-tier architectures and cloud-native microservices. To monitor these hybrid environments effectively, teams need APM tools that can seamlessly connect the two worlds.