Operations | Monitoring | ITSM | DevOps | Cloud

RUM now offers React Native Crash Reporting and Error Tracking

React Native has become the predominant development framework for cross-platform mobile applications. By interacting with native APIs largely under the hood and requiring only a fractional proportion of platform-specific code, it allows you to build applications for iOS, Android, and the browser using the same declarative JavaScript. But this cross-platform adaptability has its downsides.

What is Customer Satisfaction Score (CSAT)? How to Calculate and its Benefits

Customer satisfaction score (CSAT) is a popular measure of customer satisfaction. It is typically a number between 1 and 5, with 5 being the highest score. You can get your CSAT through surveys and use the results to help your business improve customer satisfaction ratings. Customer satisfaction is essential for companies because it can affect loyalty and retention. Satisfied customers will continue doing business with a company, and they will also recommend the company to others.

RFID Asset Tracking in Hospitals

Hospitals and healthcare facilities can handle a variety of equipment and gadgets with the use of asset-tracking systems. However, many systems are antiquated, unstable, and prone to errors, which adds time and money to what should be a quick procedure. RFID asset tracking allows you to collect asset data in a fraction of the time it would take to locate your assets manually. RFID offers a fully automated and significantly more reliable method of tracking medical equipment.

How to Improve Your Hospital Asset Management Plan in 2025

As a healthcare organization owner, you may often deal with issues in locating the right medical equipment, whether for an emergency, regular use, or maintenance. At the same time, from overbuying assets, such as medical devices and supplies, to replacing equipment that still has life, many hospital administrators are spending more than necessary on clinical assets.

AWS recognizes Sysdig as an Amazon Linux 2022 Service Ready Partner

Sysdig is pleased to announce that we’ve achieved the Amazon Linux 2022 Ready designation as part of the Amazon Web Services (AWS) Service Ready Program. Amazon Linux 2022 (AL2022) is the newest Linux operating system from AWS available to support your workloads running on Amazon EC2. The team at Sysdig validated AL2022 with Sysdig Secure and Sysdig Monitor to ensure full support for our container security and cloud-native monitoring capabilities with this latest OS.

3 benefits of digitizing the customer experience

Digitizing the customer experience remains a key initiative for many organizations—even during a tough economic climate when cutbacks are running rampant. Investing in digital strategies to connect people, processes, and systems can yield a unified approach to customer service that drives efficiencies, empowers colleagues, and increases customer loyalty.

Avoid These Five Cloud Networking Deployment Mistakes

When transitioning from physical infrastructure to the cloud, it’s easy to think that your networks will instantly be faster, more reliable, and produce windfalls of cost savings overnight. Unfortunately, this wishful line of thinking fails to account for some of the complexities of cloud networking and is one of the biggest drivers of the cloud deployment mistakes we see.

Building a metrics backend (time series db) with PostgreSQL and Rust

At ilert customers are already benefitting from our easy to setup private or public status pages and auto generated SLA uptime graphs for their business services. However, we decided to push the graph topic a bit further with custom metrics. Using ilert metrics customers can showcase additional business data and insights into their services on their status pages.