It’s no secret that cyber attacks are on the rise. Not only are they becoming more frequent, but the malicious actors who mount these attacks are constantly improving their skills and evolving the tools in their arsenals. Protecting your organization is challenging at best; especially since we measure the return on investment for cybersecurity as ‘preventing losses’ instead of ‘increasing revenue.’
One of the experiences I’ve truly enjoyed over my first year as a senior solutions engineer here at Grafana Labs has been learning from our community and customers about their own Grafana journeys. I’ve been impressed by some remarkable dashboards for home automation, personal health data visualizations, family Minecraft statistics, and energy usage projects.
Are you leveraging technical account management software to fast-track technical support requests and increase customer satisfaction? To retain customers, your team must focus on providing technical support and guidance to ensure customer success. Increasing customer retention rates by just 5% can increase profits by between 25% and 95%.
I want to be remembered. I think a lot of us do. At least, that’s what I used to think. Now I am not so sure. I have a bad habit of looking at the universe through an existential lens where value is measured by impact. Impact, meaning the measurable change created by specific action. Since everything physical ultimately decays, the longest lasting impacts are those that linger in our collective memory. Great works, great triumphs, great discoveries, and great inventions – great impacts.
