Operations | Monitoring | ITSM | DevOps | Cloud

ManageEngine

Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager

It's no secret that data-driven IT management can put your organization light years ahead of its peers. The challenge is, how can you bring in data from several IT applications and services into one console for analysis? Analytics Plus, ManageEngine's flagship IT analytics software, has introduced blended analytics that enables users to automatically blend data from ServiceDesk Plus, Desktop Central, and OpManager, and gain a unified view of the IT environment.

We've been named a Customers' Choice for the third year in a row!

The market has spoken! ManageEngine has been named a Customers’ Choice in the 2021 Gartner Peer Insights ‘Voice of Customer’: Application Performance Monitoring report for the third time in a row. It’s an honor to be trusted and loved by customers all around the globe.

What causes repeated account lockouts and how to resolve them

A stringent account lockout policy is vital to derail password guessing and brute-force attacks but it also runs the risk of locking out legitimate users costing businesses valuable time, money, and effort. With password reset requests accounting for almost 30% of the total IT help desk tickets, resolving frequent account lockouts becomes an indispensable part of a sysadmin’s job.

Understanding why businesses require network topology software

It is crucial for network admins to fully understand their network topology. Even basic troubleshooting can be needlessly complicated without a network topology diagram which is vital for building and maintaining a network. A network topology diagram shows how the various components work together; it shows the devices, connections and pathways of a network visually so you can figure out how devices interact and communicate with one another.

[Free webinar] Measuring the service desk's contribution to value by IT expert Peter Brooks

Did you know that your service desk plays a key role in co-creating your organisation's value and is therefore an important consideration in plans for continual improvement? Find out why and learn more insights into the topic from IT expert Peter Brooks. Here are the key takeaways: Watch more ITIL/ITSM related videos from industry experts: Follow us on social.

Wi-Fi monitor: 5 ways it helps you get wireless network management right

The increasing need for mobility has accelerated many organizations’ shift towards wireless networks, commonly known as Wi-Fi networks. The high bit rate and bandwidth offered by wireless networks enable a better networking experience than their wired counterparts. In an ideal network, once you set up your Wi-Fi components, your end users should be able to connect and access your network with ease.

Five worthy reads: Preparing for AI adoption amidst a serious skills shortage

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In the era of mass AI adoption, aimed at enabling disruptive technology innovations, this week we will explore the concern over skill shortages in the AI market. Illustration by Balaji K.R. Artificial intelligence(AI) remains a major technology driver for 2022 and beyond. It has been ranked in the top technology trends consistently for several years.

Application Whitelisting | How to whitelist applications with ManageEngine Application Control Plus

Application whitelisting is the process of limiting the applications running in the network to only what is absolutely trusted. It follows the Default Deny strategy where all applications other than the trusted ones get blocked automatically. ManageEngine Application Control Plus seamlessly acts as an application whitelisting solution that leverages the rule-based policies offered to facilitate easy list building and maintenance. The rules offered by this application whitelisting tool can be based on trusted vendors, product name, file hash, verified executables, store apps and folder path.

ManageEngine captures top honors at GovTech Innovation Awards 2021

ManageEngine captured the Network Management & Monitoring Vendor of the Year honor at the GovTech Innovation Awards 2021 conducted by Tahawul Tech. Elitser Technologies, a regional distributor for ManageEngine, accepted the award on behalf of ManageEngine on September 27 in Dubai, UAE.