We’re pleased to introduce ManageEngine RMM Central, a unified remote monitoring and management solution. Maintaining the IT infrastructure and systems of client networks is a herculean task for IT service providers. Multiple tools perform various capabilities in network management, be it maintaining or managing workstations, laptops, servers, and other networks.

According to Forrester, the number of permanent, full-time remote workers is expected to increase by 300 percent or more compared to pre-pandemic numbers. Amid the chaos surrounding the pandemic, getting your entire workforce back to the office seems trivial, especially when many employees’ work can be done remotely. It’s no wonder that, according to Gartner, almost half of employees will continue to work remotely post COVID-19.

In today’s complex IT infrastructures, Dynamic Host Configuration Protocol (DHCP) servers play an indispensable role in automating IP allocation and configuration. A DHCP server’s capacity to allocate IPs to the requesting clients in real-time is one of the factors that ensures constant uptime of dynamic networks. However, even though a network’s availability depends on them, DHCP servers are often not closely monitored by IT teams.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week we explore the rising scope of location intelligence in improving the overall customer experience.

On March 9, 2021, Verkada, a software company that specializes in making security cameras for monitoring physical access control, was subject to a security hack. Hackers gained access to the video feed of at least 15 thousand cameras deployed across various locations and exposed the inner workings of hospitals, clinics, and mental health institutions; banks; police departments; prisons; schools; and companies like Tesla and Cloudflare.

During the past twenty years, so much has changed in the IT office. Two decades ago, we were still using dial-up modems. Now, the entire world wide web is at our fingertips, and our world of IT is more efficient but complicated too. A few significant IT trends have also developed during this time. One of the most important is the cloud that has also become a common buzzword in business. Like many buzzwords, there is a lot of excitement and confusion surrounding the term.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In this edition, we’ll learn about the worst data breaches that happened recently, their impact, and the cost of data breaches for companies. The COVID-19 pandemic has not only had an impact on the mental and physical health of employees, but on the digital health of organizations around the world.