Operations | Monitoring | ITSM | DevOps | Cloud

The Ultimate Guide to Office Asset Management Solutions in 2025

Most inventory management systems today include a core set of features and functions, such as asset tracking identifiers, hardware tools for reading the identifiers, documentation and reporting processes, and inventory management software designed to collect and synthesize inventory data.

Difference between Omnichannel contact center and Multi-channel

In the business world, customer service is key. Businesses need to have a well-run contact center to provide the best possible service to customers. There are two types of contact centers that enterprises can choose from – an omnichannel contact center or a multi-channel contact center. So, what’s the difference between the two? An omnichannel contact center is one that allows customers to reach out through multiple channels, such as phone, email, chat, or social media.

What Are the Various Industries Implementing Indoor Asset Location Tracking Technology?

Lots of organizations believe that they do not indoor asset tracking as almost no assets go outside the premises of the organizations so there is no need for asset tracking. But even though their assets do not leave the premises, several assets are still lost, misplaced, or stolen. Since there is a huge area, assets are misplaced easily which is why indoor asset tracking is important. There are several industries that are using indoor asset tracking.

Cybersecurity Companies Have A Customer Profitability Problem - Here's Why

The age of growth-at-all-costs is over. Profitability matters — and it matters now. For SaaS companies who rely heavily on the public cloud, understanding what’s driving (or hurting) profitability can be tricky. Different customers have different needs and usage patterns, drive different levels of cost, and impact profitability unequally. Cybersecurity has played a central role in CloudZero from the beginning —or really, before it.

Civo Update - September 2022

In August, we announced a brand new tech event, Civo Navigate! This event will bring together the brightest minds in cloud native technology to provide a packed event with over 50 speakers. Civo Navigate is focused on bringing together the cloud native community and creating an environment where everyone can share ideas, collaborate and learn more. If you are interested in joining us in person, register now to get in-person access to all keynote sessions, workshops, and breakout sessions.

Managing the hidden costs of cloud networking - Part I

Technologies like virtualization and containerization have gained significant traction over the last decade as foundational tools for modern application development. As companies like Amazon (AWS), Microsoft (Azure), and Google (Google Cloud) started to invest in the hardware and software infrastructure required to support access to these virtualized resources, “the cloud” was born.

Papertrail + Slack: Keeping On Top of Your Most Important Logs

One of the most important pieces of operating any application stack is making sure you’re aware of the logging events occurring on your running systems. If your development team is like most, then you collaborate with your colleagues using Slack. Being successful while building and operating software includes looking for ways to implement high-visibility operations within your team communication platform.

Monitoring and Debugging Python Apps on AWS Lambda

As a developer, Python for me is a heavy-lifting and versatile language. I’ve used it for building APIs, internet of things projects, file and data conversions, machine learning and (of course) web development. Like with any modern, commonly used language, the functionality behind the application is only as good as the infrastructure that it is deployed onto.

Data Protection Methods for IT & MSP Teams

The two words that IT and MSP teams never want to hear are “data loss.” According to Business Partner Magazine’s article on data backup, “94% of companies that fail to recover from a major data loss do not survive, and 43% of companies never resume their operation after a major data loss event.” To prevent these disasters from occurring, IT & MSP teams rely on data protection.