Operations | Monitoring | ITSM | DevOps | Cloud

Deeper Insight into the Factors Impacting Microsoft Teams Call Quality

The new release of Vantage DX takes discoverability of Microsoft Teams call quality to the next level, with at a glance insight into the end-to-end environment supporting Microsoft Teams calls, including the network and session border controller(SBC). Check out the Top 10 Questions to Ask about the Microsoft Teams User Experience and read on to understand how Vantage DX provides the answers.

FinOps: Measuring Cloud Waste

Cloud spend — which research shows makes up 51% of IT budgets — is a prime candidate for company cost savings initiatives with the potential to make a huge difference in gross margins. It’s also an area that has grown dramatically in the last few years due to digital transformation and a rise in cloud demand during the pandemic.

Mobile app security testing: tools and best practices

To minimize the security risks of an application, developers need their apps to stand up to stringent security testing. Fortunately, there are tools available that simplify and even automate these security tests. There are also best practices to guide and inform the testing process. In this article, I will cover the most common security issues for mobile apps and highlight popular security tests.

Raygun Real User Monitoring and User Privacy

Those who have been paying close attention might have recently noticed small changes in sessions, browsers and platforms lists on Raygun. If you’re using RUM to diagnose user experience issues in different browsers and operating systems down to the detailed versions you will have seen that those details are not always available, with browser versions listed more generally as Firefox 102.0 or Chrome 103.0, for example.

Send Amazon VPC flow logs to Amazon Kinesis Data Firehose and Datadog

Amazon Virtual Private Cloud (Amazon VPC) is an isolated and secure virtual network in which you can deploy resources, such as Amazon Elastic Compute Cloud (EC2) and Amazon Relational Database Service (RDS) instances, while restricting their exposure to the internet. As part of your monitoring strategy, you can collect and analyze VPC flow logs, which record network traffic flow between VPC components.

IBM Patches Severe Vulnerabilities in MQ Messaging Middleware

IBM this week announced patches for high-severity vulnerabilities in IBM MQ, warning that attackers could exploit them to bypass security restrictions or access sensitive information. Messaging and queuing middleware, IBM MQ provides enterprise-grade messaging between applications, enabling the transfer of data between programs and the sending of messages to multiple subscribers. Two security issues were resolved in IBM MQ this week, both residing within the libcurl library.

5 Success Tips for a Winning MSP Business Plan

Looking to scale your MSP network monitoring business this year? Maybe you’re new to the game and still wondering how to write an MSP business plan. Maybe you think the answer is a vCIO? No problem! Here are five tips from the experts at the MSP Growth Summit on how to craft and optimize your MSP business plan.

Why Your MSP Needs a Network Infrastructure Tool?

As a new or growing MSP, discovering tools and processes that will let you do more with less is a prime focus. You’re always looking for ways to boost that bottom line by cutting costs, driving more revenue, and improving overall efficiency. If you have more than a handful of employees, you’ve likely already implemented a good MSP network monitoring tool and PSA (professional services automation) tools.