Operations | Monitoring | ITSM | DevOps | Cloud

When Rolls Royce Power Systems recently needed to improve its operational efficiency within its manufacturing plants, it didn’t expand its use of a legacy process historian or purchase historian connectors to export data to their business intelligence systems. Instead, it decided to go with a modern time series database, InfluxDB. Graphite Energy, another customer we featured in our recent IIoT announcement, also chose InfluxDB over the legacy process historian vendors. Why?

After three months of no activity, this organization breathed life back into its new self-service portal with a creative outreach campaign. “Fast” and “user adoption” rarely go hand in hand. In fact, 83% of senior executives said their biggest challenge with digital transformation was getting their staff to use the software. But that doesn’t mean we have to accept this as the status quo.

Software users have spoken, confirming the power of ServiceNow’s innovative low-code and no-code development platform. We’re delighted that G2 has recognized ServiceNow® App Engine as a Leader in: These rankings, driven entirely by software users, consider customer satisfaction and scale according to market share, vendor size, and social impact.

A month and a half ago we released ValidKube, our first OS project that fused the capabilities of three other popular OS tools (kubeval, kubectl-neat and trivy) in a single easy-to-use microsite. Using the microsite, any user could ensure the security and hygiene of their K8s YAML, with just a few clicks of the button, pretty much on the fly. ValidKube was born out of a straightforward concept and we were happy to see its user-friendly approach resonate almost immediately.

A year ago, we launched the Orchestration center capability in Freshservice. At that time, little did we know that it would turn into a vital driver of customer delight with over 40 apps in just one year! With new third-party applications joining the Apps Marketplace almost every month, we are set to address an expanding range of business needs with an extensible solution that perfectly integrates with the organization’s ecosystem.

One of the most challenging things when writing about DevOps and ITIL is finding the perfect phrases to define both of them. They not only mean different things to different people and organizations but are also implemented & used very differently. Let’s glance through their definitions first.

Status pages are a valuable asset for any website or SaaS business – especially today when outages and downtime have never been more common and uptime expectations have never been higher. Whether your site is down or all systems are perfectly operational, hosted status pages provide external users and internal stakeholders with a single source of truth regarding uptime performance. When done well, status pages are elegant and custom-branded.

Last week, Cribl launched the latest component of its observability architecture: Cribl Edge. ICYMI, Cribl Edge is a next generation observability data collector that greatly simplifies gathering your metrics, events, and logs. Edge incorporates all of the capabilities of Cribl Stream’s workers, allowing you to route, redact, filter, and enrich data directly from the source. Why is this important?

Today, Cribl is celebrating two significant milestones that are incredibly special to our founders and the entire company. Yesterday, Cribl celebrated its fifth anniversary, a day also shared with Clint’s son’s birthday. While we’re sure there was much celebrating (and cake!), it really earmarked the day our founders decided that building innovative software to help solve technology professionals’ most pressing problems was only going to happen if they were driving it.

The past two years have seen erratic cloud spend thanks to the upheaval caused by the global pandemic. Looking ahead to 2022, business is beginning to normalize. Within that “new normal,” there is no question that cloud is more popular than ever, and Kubernetes is at an all-time high. Some companies are continuing to operate remote, or find that they are thriving thanks to an investment in the cloud.