Operations | Monitoring | ITSM | DevOps | Cloud

3 ways telecommunications companies can improve the customer experience

The COVID-19 pandemic brought connectivity to the forefront, as companies quickly shifted to remote working. As the new world of hybrid work emerges, connectivity continues to be at the center of conversations, putting pressure on telecommunications companies to deliver. At the same time, customers are demanding a better user experience with more consistent, high-quality service, shorter wait times, and personalized interactions.

Demand Modeling Studio - How does it work?

Everything starts with data, but the answer lies within what you do with that data. We look to better understand how Demand Modeling Studio allows data scientist the freedom to not only be creative but also organize workflows within this new platform. Antuit.ai the leader in AI-powered solutions for Forecasting and Merchandising, empowering world-class retailers, and consumer products companies to digitally transform their businesses and achieve substantial business results.

Announcing Support for AWS Lambda Functions running on AWS Graviton2 processors

AWS Graviton2 processors use the Arm architecture to provide high-efficiency, low-cost computing. AWS already offers the ability to provision EC2 instances powered by Graviton2, and Datadog is proud to partner with them for the launch of new Graviton2 compute resources for Lambda functions. In this post, we’ll discuss how Datadog can provide deep visibility into your Lambda functions across whichever platform you’re using.

What is OpenTelemetry: A guide to understanding OpenTelemetry and the way forward

OpenTelemetry is a vendor-neutral approach that enables DevOps and developers to collect performance metrics in a standardized manner. Currently a Cloud Native Computing Foundation (CNCF) sandbox project, OpenTelemetry was conceived by merging OpenCensus, Google's open-source method of collecting metrics and traces, and OpenTracing, a vendor-neutral API to collect traces.

Upgrade to data-driven IT management with Analytics Plus 5.0

At ManageEngine, we continuously strive to give you the best IT solutions to help you manage your IT better. That's why we're excited to announce the launch of Analytics Plus 5.0, which brings several features that can help you upgrade to AI-enabled, data-driven IT management. Join us for a free webinar where we'll show you how you can leverage Analytics Plus' new features to achieve your IT and business objectives.

Log Observability and Log Analytics

Logs play a key role in understanding your system’s performance and health. Good logging practice is also vital to power an observability platform across your system. Monitoring, in general, involves the collection and analysis of logs and other system metrics. Log analysis involves deriving insights from logs, which then feeds into observability. Observability, as we’ve said before, is really the gold standard for knowing everything about your system.

Request Metrics Released! What We Got Right.

It's been a long time since we produced a new Request Metrics video and we wanted to give an update! Things have been going well and the product is out there! We made some good choices. Some not so good choices. And we've made many enhancements since launch. Watch Part 1 of our Request Metrics Released series to see how things are going, and what we did right!