Operations | Monitoring | ITSM | DevOps | Cloud

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Critical Insights from the 2024 Tech Buyer Journey Research: Awareness

Today’s B2B buyers are more informed and discerning, making early engagement crucial. How can marketers build trust and connect with buyers they've never met? Aberdeen's latest research dives into the awareness stage, revealing what influences IT decision-makers, where they seek valuable information, and their preferred content formats. Learn how to engage tech buying committees and stay ahead of competitors with these insights. It could be the difference between winning over tech buyers or losing them to competitors.

Making the Switch to Hosted Monitoring

Implementing a monitoring solution is no small task; with your company's data growing, it can feel impossible. Often, small teams develop their own monitoring infrastructure because it is more cost-effective than a platform. But when your business grows, your data does, too. Monitoring can quickly become a bigger challenge than a small team can handle, and some companies need more resources to hire a developer dedicated to their monitoring.

From Basic Monitoring to Modern Observability: Shifting Right and Observability as Code

I've been in the observability market long before it even had that name. Over the years, observability has undergone a significant transformation. As someone who has witnessed these changes firsthand, I can attest to the dynamic nature of this field. In the early days, it was largely about basic monitoring: tracking system metrics, lots of logs, and simple alerts.

ITIL Best Practices to Get Started With The Framework

Starting with ITIL can be overwhelming, especially when you’re unsure of where to begin. Don't worry; we’re here to help you take the right steps with some essential ITIL best practices. This article will guide you in building a solid foundation for implementing ITIL effectively before diving into the official components of the framework. We've gathered these practical steps to set you up for success in managing IT services that align with your organization’s goals.