We are super excited today to introduce our latest Zenduty integration with Slack, which we are calling the Zenduty Slack Incident Command System(Slack-ICS). This was many months in the making and went through multiple iterations and it is something we believe will redefine proactive incident management and response.

Ticketing systems have remained largely unchanged for three decades. Teams supporting either legacy or DevOps applications both suffer high costs.

My name is Simone Salman, and I’ve been working as a software engineer at Blameless since May 2019. In the spirit of thanks as we’re approaching the holidays, I wanted to reflect on my time at Blameless thus far, and share a few things about the culture that I’m especially grateful for.