Physicians surveyed listed administrative tasks as a key cause of frustration and physician burnout. Accordingly, this results in workplace issues including, delays in communication, mishaps in surgery and monitoring failures. Fortunately, OnPage curated its HIPAA-compliant, clinical communications solution to help reduce physician burnout and improve care team collaboration, preventing dire consequences in the process.

Our December update includes a new role model for users in a SIGNL4 team, great new app features and integration with Azure Sentinel. Two default user roles are now available in each SIGNL4 team: Administrator and User. This allows for restricting standard user rights versus administrative access. For existing teams, all users are migrated to administrators, i.e. you should check this role assignment and downgrade some team members to users yourself if necessary.

Which of the following three scenarios do you experience the most when a new incident occurs? For many teams, incidents unfortunately fall into scenario 1, with some classes of incidents catching them by surprise. It’s astonishing that despite the vast amount of time we spend working on and thinking about our systems, we seem to have very little control over them. If we can’t predict where the next incidents will come from, then we will be forever stuck in a reactive cycle of repair.

Site reliability engineers have one of, if not the, toughest roles in any organization. While dealing with incidents is one part of the job, the other is to build reliable systems. Google’s SRE book sums this approach nicely. One of the most important challenges for an SRE when it comes to balancing work between firefighting and toil reduction is the issue of alert noise.

When Opsgenie and Slack team up, incident management is smoother and more intuitive. With this powerful integration, users are enabled to rapidly respond to and resolve alerts directly from Slack, using buttons or /genie commands to mute notifications, get alert details, view on-call schedules, and much more. Here are some best practices to help teams avoid alert fatigue but always stay informed.

Here are short instructions how to integrate your AppBeat Monitoring with PagerDuty.

Light Reading’s Phil Harvey recently sat down with Resolve’s Larry Lien at Network Virtualization and SDN Americas to explore how communication service providers (CSPs) are benefitting from automation, what types of processes can be automated, how to successfully navigate the automation journey, and how Automation Centers of Excellence can accelerate digital transformation.

Within Elastic, the information security team is tasked with security detection and analytics, among many other activities of a typical information security team. To find abnormal and malicious behavior within our environment we leverage Elastic SIEM for investigations and threat hunting. When we find a pattern of behavior we want to be alerted on during an investigation or hunt we take the request JSON behind our investigation and put in to Watcher for alerting.

Smart Alerting is not enough. Effective deployment of AIOps requires an independent platform capable of interacting with all technologies along the path from signal to response.