How to use EZalert - SCOM Alerts Automation Tool
EZalert is our software solution based on sophisticated machine learning algorithms that can be trained to classify alerts and filter out potential alert storms caused by false positives.
When your software goes down, there are two audiences that need to know about it. One: the people who are going to get frustrated and blame you for the inconvenience. Two: the people who can fix the problem. The first audience doesn’t need to know the details of the problem – they just need to know that you’re on top of fixing it, and how long they can expect to wait before full functionality is restored (insofar as you can make a realistic estimate about that).