Operations | Monitoring | ITSM | DevOps | Cloud

Alerting

The On-Call Survival Guide

Welcome to the on-call life. Being on-call can be a daunting experience for any new team member. There is only one thing worse than being woken up at 3am to discover that your systems are down - to wake up on your own at 8am and discover that your systems were down for 5 hours and nobody got the alert! With the right approach, a culture of collaboration, infrastructure insight, and the right tools in place, being on-call doesn't have to be so bad.

Enhancements for Incidents and Maintenances

Each day, dozens (sometimes hundreds) of incidents and maintenances are created on the Status.io platform. We’ve analyzed and studied thousands of these events to help us learn how to improve the tools based on our users’ needs. Today we’re announcing a couple of updates that enhance and streamline the incident and maintenance processes. Let’s dive in!

Manage incident notifications with alert toggling

Letting the right people know about incidents is an easier-said-than-done kind of task. Every incident is different and some notifications simply don’t need to land in everyone’s inbox. We’ve listened to a lot of customers who like the idea of posting an incident to their status page, but not having that incident sent as notifications to all their subscribers.