We’re thrilled to introduce a new feature to your status page: a dedicated help page! This resource is designed to make it simple for your users to understand and interact with the status page effectively. From checking ongoing incidents to subscribing to updates, your users now have clear guidance on how to get the most from your status page.

We’re thrilled to introduce a powerful new feature for StatusGator users: Status Page Analytics! You can now gain valuable insights into your status page’s performance without leaving your StatusGator account.

They might seem very similar at first sight, but when you zoom in on them, the differences are more apparent. Status Pages and Service Health Dashboards serve distinct purposes and cater to different audiences. As organizations adopt more complex systems, the tools used to communicate about service health and performance have become equally important. Let’s dive into the key differences, use cases, and how these tools complement each other.

Have you ever noticed how everything feels calm during the holidays? There are fewer alerts, notifications, and late-night calls. But as soon as January arrives, everything seems chaotic again. This isn't just a feeling—our data backs it up.

Hello everyone! We might be a bit late, but we wanted to give everyone time to get back from the holidays. We hope you all had a fantastic break and wish you a great 2025!

As we step into the new year, we’re excited to continue providing early detection and updates for the services you rely on. But before we dive into 2025, let’s take a moment to recap some of the most notable outages from December 2024. From login issues to platform-wide disruptions, December was eventful, and StatusGator was there to keep users informed ahead of time. Here’s a look back at the top outages we detected.

On December 26, 2024, A ChatGPT outage disrupted access for countless users worldwide. This was a major outage affecting not just the ChatGPT web interface but the entire OpenAI platform including their APIs. The incident was traced back to a power issue in Microsoft Azure’s South Central US data center which took down many other Azure customers. StatusGator customers received Early Warning Signal notifications before either provider updated their public status pages.

The effectiveness of a status page lies in its design. A poorly structured one can leave users uncertain and searching for clarity, potentially impacting trust and increasing the load on support teams. In contrast, a well-crafted status page delivers more than updates. It provides clear, actionable insights; builds confidence; and reinforces accountability.

This blog post will uncover how ilert status pages work, the challenges we encountered while developing this feature, and the problem-solving approaches we adopted.

As 2024 comes to a close, we want to express our heartfelt gratitude for your support these last 12 months. It’s been a transformative year for StatusGator — with scores of new features shipped, an ever-maturing product, and a huge milestone crossed: 10 years of service. Below we’ll share a roundup of the December updates. These enhancements are designed to make StatusGator even more powerful and user-friendly. We couldn’t have done it without your feedback, so keep it coming.