If there’s one thing for certain – you can expect IT incidents in 2024. These could be cybersecurity incidents, system outages, or even just degraded performance. Despite the severity, even mild degraded performance can affect your users negatively. Maintenance without proper communication can decrease your reliability. Moreover, outages are costly.

In the world of IT and DevOps/SRE, managing incidents efficiently is paramount. When an unexpected issue arises, having the right OnCall software can make all the difference in minimizing downtime and maintaining service reliability. OnCall software ensures that there’s always someone available to respond to incidents, no matter the time of day. This tool is vital for businesses that operate around the clock and cannot afford to let issues go unresolved for long periods.

No matter how robust your IT systems are, every business faces incidents at some point. Incidents can include degraded performance, poor response time, service disruptions, outages, and security incidents such as data breaches. This is why it’s key for businesses to have an incident communication plan that ensures all the affected parties are aware of the status of services. This includes DevOps teams, affected accounts, investors, customers, media outlets, etc.

We are excited to announce a new feature on StatusGator that will take your status page to the next level! You can now not only communicate incidents for custom monitors but also schedule maintenance and notify your status page subscribers effortlessly.

We're StatusPal. We help DevOps and SRE engineers effectively communicate with customers and stakeholders during incidents and maintenance. Check us out.

We are excited to share that our Early Warning Signals feature, previously in beta, is now fully available to all StatusGator users on all plans. This long-awaited feature ensures you never miss a beat and keeps you informed of outages before a provider publicly acknowledges them on their status page. Since its beta launch, this feature has successfully detected multiple service outages before they were officially acknowledged by each provider.

We’re excited to unveil a major enhancement to the StatusGator dashboard! Our latest update simplifies how you handle alerts, allowing you to manage all your monitor notifications from a single page under Board settings.

In 2024, only 45% of companies have an incident response plan in place. If your organization is among the 55% without one, it’s crucial to change that. Service outages are inevitable. Cyberattacks and information security threats are more prevalent than ever. So having the right incident management software can be a game-changer for your organization, helping you respond swiftly and effectively when issues arise. The challenge, however, lies in selecting the right incident management solution.

The visual presentation and aesthetics of a company's online presence are crucial in shaping the company's reputation and customer trust. One such vital aspect is the status page, which is often overlooked yet highly influential. By examining the best status page examples, we can see how a well-designed status page not only conveys reliability and professionalism but also builds users' confidence, reassuring them of the organization's dedication to maintaining transparency and excellence.

When it comes to monitoring your network, website, and third-party services, StatusGator offers a unique and comprehensive solution. Unlike traditional network monitoring tools, StatusGator complements your existing infrastructure by providing visibility into over 3,900 third-party cloud services and hosted web applications.