IT Alerting for NOC and SOC Operators
Derdack Enterprise Alert allows for automated alerting of IT on-call teams by NOC and SOC operators, simply by drag&drop.
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Alerting
How to use EZalert - SCOM Alerts Automation Tool
EZalert is our software solution based on sophisticated machine learning algorithms that can be trained to classify alerts and filter out potential alert storms caused by false positives.
Message Rules Notify users one by one with retries
Send to one user at a time, then retry 5 times at 5 minute intervals before escalating to the next user. You can change the intervals and timings.
Message Rules notify users one device at a time
Notifies one device at a time for each user before escalating to the next user. Each user defines their own notification sequence in their user profile.
Message Rules Notify all user at once
This Message Rule will immediately notify all users across all devices at once.
Managing Application Uptime - Hosted Status Page vs DevOps Team
When your software goes down, there are two audiences that need to know about it. One: the people who are going to get frustrated and blame you for the inconvenience. Two: the people who can fix the problem. The first audience doesn’t need to know the details of the problem – they just need to know that you’re on top of fixing it, and how long they can expect to wait before full functionality is restored (insofar as you can make a realistic estimate about that).
Customize Your Status Page - StatusCast Vlog 1
StatusCast provides a unified communications cloud based platform that allows IT to easily communicate up-time status and scheduled maintenance messages to its end-users with a powerful application status page.