Watch this pre-recorded webinar of Atlassian's Opsgenie to learn about how our alert and on-call management solution can improve your incident management process.

Opsgenie is an on-call and alert management and incident response solution to keep services always on. It empowers Dev and Ops teams to plan for service disruptions and stay in control during incidents. With over 200 deep integrations and a highly flexible rules engine, Opsgenie centralizes alerts, notifies the right people reliably, and enables them to collaborate and take rapid action.

This video takes a brief tour of the incident management capabilities in Jira Service Management, powered by Opsgenie. Service desk agents can view the on-call schedule, all open incidents and major incidents, and escalate issues for a rapid resolution.

This video takes you through the brief set up of the modern incident management and response features in Jira Service Management, powered by Opsgenie. We cover building a team, creating an on-call schedule, and escalating incidents.

Watch the video to learn more about integrating Opsgenie with Slack and how to connecting user accounts between the two applications.

With the new app, teams can seamlessly: launch a dedicated Slack channel for each incident, push key information from Slack to the Opsgenie Incident Timeline, and capture important chat details for an incident postmortem.

Get an overview of Opsgenie and learn how our modern alerting and incident response solution improves how quickly and effectively Dev and Ops teams respond to issues.

Atlassian's Opsgenie can notify multiple users at once, but what if you want to notify an on-call engineer first and only notify other team members if the alert is not acknowledged for some time? Say hello to the escalation policies. Watch the video to learn more.