Operations | Monitoring | ITSM | DevOps | Cloud

AI ROI: From Adoption to Business Proof

AI adoption is easy to report. Business impact is harder to prove. Engineering leaders are under pressure to show what AI is actually changing — not just who is using it, but whether it is improving delivery, quality, developer experience, and business outcomes. This discussion between 3 engineering leaders explores how to move beyond vanity metrics, build a practical measurement approach, and communicate AI’s value to executives and CFOs with more credibility and less hype.

How does video conference support business communication and operational efficiency?

Effective communication is crucial for teamwork, but also for general business communication with partners and clients. Video conference allows you to move all meetings online and connect with people from around the world in real time. This tool streamlines workflows, both during quick conversations and the implementation of more complex projects.

Modern Communication Tools for Personal Privacy and Family Connection

A student studying abroad wants to call home without paying international rates. A traveler needs a US number to receive verification codes for banking apps. A family scattered across three cities wants to video chat together on a Sunday evening. A freelancer needs a separate number for clients without giving out their personal line. These are everyday problems. And they affect millions of people, not just large companies. Two types of communication tools solve them: virtual phone numbers and video calling apps. Both are now SaaS products designed for individual users.

What is IT Service Management (ITSM)? Everything You Need to Know

When a critical application crashes, how does your IT team respond? Is there a documented process everyone follows, or does the outcome depend on who happens to be available at the time? Without structured service management, responses often vary from one situation to another. hat inconsistency leads to delays, missed handoffs, and slower resolution of issues. Requests become harder to track, and recurring problems continue to disrupt day-to-day operations.

Are AI Tools Actually Improving Developer Experience? (Experts Cut Through the Hype)

AI tools are spreading across the entire software development lifecycle - but are they actually making developers more productive, or just adding noise? In this panel from Context Conference, Najla Elmachtoub (Squadformers) moderates a sharp, no-fluff conversation with Nathen Harvey (Google, DORA program), Bill Harding (GitClear), and Jeremy Castile (GitKraken) on what's really working when it comes to AI and developer experience.

How one PM scaled customer discovery with AI

Customer interviews are one of the most powerful ways to build better products — but they’re also time-consuming. In this video, Avinoam “Avi” Zelenko, Principal Product Manager at Atlassian, shares how he transformed the way he runs customer interviews using AI automation and Rovo agents. What used to take hours of coordination, note-taking, and manual summaries now happens automatically. By stitching together the Teamwork Collection and Slack, Avi built a workflow that captures conversations, summarizes insights, and shares them across teams in real time.

Introducing Kepler | GitKraken's Agentic Development Environment (ADE)

Kepler is GitKraken's agentic development environment: mission control for running parallel coding agents at scale. Running one agent is easy. Running five of them across three repos is where things break: scattered terminals, no shared view, no idea what's done or stuck. Kepler puts every agent session on one surface so you can plan work, write code, and review what ships without losing track of anything.

New Pipeline Triggers | Bitbucket Blitz | Atlassian

Bitbucket Pipelines already supports triggering on repository pushes and pull request pushes. But if you wanted to react to other events like a deployment finishing, a build failing, or a PR getting merged, you had to wire that up yourself with webhooks or external glue code. New trigger types let you define those conditions directly in your YAML. You can fire custom pipelines on events like pipeline-completed, deployment-completed, pullrequest-created, pullrequest-fulfilled, and more.