At Opsgenie, our highest priorities are uptime and performance; our product’s very purpose is to enable our customers to keep their always-on services on – always. The Opsgenie team has achieved 99.999% uptime over the last 12 months, during which we enhanced our platform with new features and integrations and joined the Atlassian family.

Technology is changing the world faster than ever. Thanks in part to the rise of the Software-as-a-Service (SaaS) model, customers have come to expect the apps they use to be accessible at all times. As a result, companies are transforming the way their teams operate in order to meet these demands. And perhaps no team experiences the impact of a transformation like this more than IT.

Cloud adoption continues to increase, and although Forbes projects that 83% of enterprise workloads will be in the cloud by 2020, that leaves approximately 17% still on-premises. For many organizations, a hybrid approach to infrastructure strikes the right balance. Regardless, whether running cloud, on-prem, or hybrid environments, IT teams must stay aware and in control during incidents and service disruptions. This need was the reason we built Edge Connector for Opsgenie.