Operations | Monitoring | ITSM | DevOps | Cloud

Apdex scores focus and align the varying perceptions of different teams. If you ask people in your organization to define what “performance” means for the application you’ve developed and deployed, you’re likely to get different answers. An SRE engineer might argue that a performant application has the highest possible uptime. A designer might say a critical dimension of performance is how easily users can get tasks done thanks to a carefully-crafted UI.

There are standalone distributed tracing tools like Jaeger, and there are APM tools that do not provide distributed tracing capabilities. In this article, we will see how distributed tracing complements an APM tool for a holistic performance monitoring experience. Both APM and distributed tracing are critical tools to understand the performance of your applications. And if your application is facing performance issues impacting customer experience, you need to understand what’s causing it fast.

This is another customer blog highlighting common customer scenarios that we typically see while working with large enterprise customers. There are many use cases in regard to a typical Citrix Digital Workspace environment where the endpoint is managed by a different team, outsourced to an external organization, or even unmanaged when employees work from home on a non-corporate device.

GraphQL is a query language for APIs developed by Facebook in 2012. It was then open-sourced in 2015. GraphQL enables frontend developers or consumers of APIs to request the exact data that they need, with no over-fetching or under-fetching. In this article, we will learn how to monitor GraphQL APIs with the open-source APM tool, SigNoz. GraphQL has become a popular alternative to REST because of its ease of use. It enables developers to pull data from multiple data sources in a single API call.

Technology is taking over the world at a great pace. Everyone is getting in the loop of technology, whether it be a company, organization, startup, or even a 2-year-old kid. Most companies are using the latest technologies for updated features. They took their business online in order to remain in the current market. They make some applications for their base products and run their business through that website or application. But having an application is challenging.

Small thoughtful, beautifully packed gifts are the best – just like our UI features Sometimes it is the small things that infuriate IT users the most – those tiny annoyances in a GUI that make you use some annoying and clunky workaround several times a day. Our eG Enterprise product management team understands this, and as our customers know, we are always willing to consider even small feature changes to improve usability.

Establishing your business’s online presence has become a fundamental need rather than a secondary step. In the wake of the 2019 pandemic, a large chunk of interaction, social and business, has escalated online. The user’s journey is as important as functionality to stand out in the crowded digital marketplace.

Microservices architecture allows technology companies to build application services around business capabilities. It enables rapid development and also boosts developer productivity. But it also introduces complexity. Troubleshooting and operating an internet-scale application based on microservices is hard. And that’s where distributed tracing comes into the picture. Traditional monolithic application architecture is easy to develop, deploy and monitor.

Organizations in all verticals and sizes are deploying digital workspaces to offer secure, remote access to employees and partners – in many cases, across a wide area of networks. Citrix workspace technologies are the most popular form of digital workspaces. In this blog, we discuss what is Citrix monitoring, why it is important, and what tools you need to monitor Citrix infrastructures effectively to ensure optimal digital employee experience (DEX).