Operations | Monitoring | ITSM | DevOps | Cloud

Small thoughtful, beautifully packed gifts are the best – just like our UI features Sometimes it is the small things that infuriate IT users the most – those tiny annoyances in a GUI that make you use some annoying and clunky workaround several times a day. Our eG Enterprise product management team understands this, and as our customers know, we are always willing to consider even small feature changes to improve usability.

Establishing your business’s online presence has become a fundamental need rather than a secondary step. In the wake of the 2019 pandemic, a large chunk of interaction, social and business, has escalated online. The user’s journey is as important as functionality to stand out in the crowded digital marketplace.

Microservices architecture allows technology companies to build application services around business capabilities. It enables rapid development and also boosts developer productivity. But it also introduces complexity. Troubleshooting and operating an internet-scale application based on microservices is hard. And that’s where distributed tracing comes into the picture. Traditional monolithic application architecture is easy to develop, deploy and monitor.

Organizations in all verticals and sizes are deploying digital workspaces to offer secure, remote access to employees and partners – in many cases, across a wide area of networks. Citrix workspace technologies are the most popular form of digital workspaces. In this blog, we discuss what is Citrix monitoring, why it is important, and what tools you need to monitor Citrix infrastructures effectively to ensure optimal digital employee experience (DEX).

Source: APM in the new normal, survey by eG Innovations and DevOps Institute Cloud adoption is increasing at a rapid pace. The eG Innovations & DevOps Institute APM survey indicates that 88% of organizations are using at least one form of cloud technology. Organizations move to the cloud for agility – they can deploy and have applications running in the cloud in minutes. Cloud computing also offers options for high availability, automated backups, and such.

In this blog post, I follow on from my previous blog on AWS CloudWatch Part 1 of 2 to explore how you can go beyond basic agentless CloudWatch monitoring by deploying the CloudWatch agent and some of the key information and planning you need to do this. I’ll also cover how eG Enterprise offers out-of-the-box functionality to avoid complex JSON scripting or tooling to implement monitoring.

Like all of us today, I’m buying more and more products and services online. But even the slightest hiccup in my digital experience might cause me to switch vendors. Multiply that risk by millions – the result of digital commerce growing at an exponential rate – and it’s easy to see how bad user experiences could literally sink a company.

These days, a new venture’s success begins and ends on customer experience. Due to a large number of similar digital products out there, end users will stop using a product immediately if the user experience is not seamless. Similarly, a mobile application delivering a substandard user experience (UX) will fall behind the competition. A good digital product can turn into a failure if it does not work for the end user.