Operations | Monitoring | ITSM | DevOps | Cloud

Comparing service desk software is not simple. However, it's an absolute must before you acquire or switch help desk solutions. But that task is about to become lighter since we have an ITSM tool comparison in the making, and today it's ManageEngine vs. ServiceNow day! We've been helping businesses of all sizes across the globe to implement InvGate Service Desk for years now, which has provided us with a pretty good understanding of business needs and pain points.

In this article, I’ll show you how to reduce the execution time of XCUITest (UI tests on iOS simulators) by splitting and running them in parallel. Automated tests and CI/CD platforms like CircleCI are necessary for iOS application development. It is important not only to introduce them once but to improve them continuously. When application code grows and automated tests increase, the execution time of build and test in CI/CD gets longer.

The barriers of entry in the service provider industry have come down-causing the MSP market to grow by nearly 33% last year and reaching nearly $355 billion by 2026.

Companies moving their applications and services to the cloud is nothing new, but doing business there requires a solid cloud migration strategy. The list of things to consider is longer than you might think. Fortunately, xMatters has done it successfully and has helped its own customers move to the cloud too. In this article, Product Marketing Manager Erin Jones gives a checklist you can use to get your cloud migration right.

September is here, and that means many retailers have already begun preparing for the upcoming holiday season. One weekend in particular tends to be the real-life stress test that companies have come to develop a love-hate relationship with: Cyber Weekend. Or more specifically, Black Friday, Cyber Monday, and the weekend in between.

Companies go to extreme lengths to provide their customers the best possible experience—and every company’s concept of what makes a good experience is different. In our RESOLVE ’22 panel Customer experience in action we sat down with Translation.com Director of Strategic Initiatives Sridevi Matukumalli and Akamai Senior Director Harish Menon to talk about this notion.

MQTT is becoming the standard protocol for applications that operate in environments where network connectivity is intermittent or unreliable, reducing bandwidth usage is a priority, or where hardware resources are limited. In this post you will learn about some specific use cases where businesses are seeing value from making MQTT part of their tech stack.

OpenTelemetry is an open-source project under the Cloud Native Computing Foundation(CNCF) that aims to standardize the generation and collection of telemetry data. The telemetry data helps developer, DevOps and IT teams to keep a check on their application health. The telemetry data collected by OpenTelemetry consist of logs, metrics, and traces. Together, they are used for performance monitoring and observability in distributed systems. At SigNoz, we are building an OpenTelemetry native APM.

This post highlights some of the features and improvements that we have released in the last 3 months. If you want to submit your own ideas or vote on existing feature requests, you can now use our new public roadmap at roadmap.ilert.com. ‍