Operations | Monitoring | ITSM | DevOps | Cloud

Katrina Macdermid on the Mindset Behind ITIL 4 Value Streams

ITIL 4 value streams have become a hot new topic for ITSM teams all over the world. The latest version of ITIL may have caused a learning curve for IT professionals and left a lot of room for discussion and elaboration. Value streams are not new; in fact, the concept has been around since as early as the beginning of the 20th century in Ford’s factories. Now, ITIL 4 has leveraged value streams as a core concept in an attempt to deliver value to all stakeholders.

How to use monitoring and dashboards with Google Cloud Armor

Cloud Armor allows you to easily monitor your data and have peace of mind that your policies are running correctly. In this episode of Go Deep with Google Cloud Armor, we cover preconfigured and custom dashboards, Security Command Center, and using Looker for more powerful dashboarding to get even better insights from your Cloud Armor data. Watch to learn how you can use Google Cloud Armor for all your monitoring needs!

How Load Testing and Mocks Work Together

If you’ve worked with load testing before, you know that there are a lot of things to consider. Whether or not you should combine load testing and mocks is one of those considerations. Getting to the answer requires knowledge of your infrastructure and your development procedures, which will all influence what questions you need to ask yourself.

Getting internal documentation right

One of the most needlessly time-consuming tasks that your team members can engage in is looking for information on work that has already been done by somebody else. Perhaps a developer is seeking to perform an oft-repeated task like the creation of a new microservice. Or a new employee on the team needs guidance regarding designing a product roadmap and wants to look at one that was made for a similar project.