Operations | Monitoring | ITSM | DevOps | Cloud

Effective IT Infrastructure Management or “IM” is crucial. If your business prioritizes infrastructure management, it is well-equipped to keep its software applications and networks running at peak levels. Plus, your business can avoid downtime, outages, and other costly, time-intensive IT problems that put your operations and stakeholders at risk. How you manage your infrastructure can have far-flung effects on all aspects of your business.

Context is king, they say, and anything you can do to improve context both makes decisions and assessments more reliable and speeds up the decision process. A new, bi-directional integration between Moogsoft Observability Cloud and Datadog does just that. Many SRE teams rely on Datadog to provide comprehensive information about their application stacks.

As one of the three pillars of observability, along with logs and traces, digesting metrics is a crucial part of any ITOps admins’ job. Metrics are a numeric representation of data measured over intervals of time and thus can derive knowledge of system behavior historically, which can help predict future patterns of behavior and inform investigations of issues and incidents.

In this blog we are going to describe how you can create a notable event policy in IT Service Intelligence (ITSI) that is able to group your events using labels generated by unsupervised machine learning in the Smart ITSI Insights App for Splunk – and don’t worry you don’t have to be a data scientist to read this blog!

As the number of connected personal and IoT devices skyrockets across the world, the demand for high-speed, high-performance networks continues to climb and transform how people and businesses connect. Over the years, this technological growth has triggered the development of different types of networks to meet shifting demands, and it’s likely that with future technological advancement, more network topologies will continue to emerge.

There is a tremendous amount of uncertainty for anything and everything when it comes to the COVID-19 vaccine. The standards of who is eligible to get the vaccine (and when!) differs from state to state and is a moving target to say the least. While some states have already begun to distribute the vaccine according to their state mandated guidelines, others are struggling to define what those mandates are exactly.

We take an API-first approach to our product at Sumo Logic—everything you can do in the UI can be done via API. I talked about several use cases for automation with Sumo Logic APIs in my presentation at Illuminate 2020. Here’s a recap of what I covered.

We are pleased to share with you that the Sumo Logic Continuous Intelligence Platform™ was granted authority to operate at a Federal Risk and Authorization Management Program (FedRAMP) Moderate impact level. With this authorization, many more organizations can now use Sumo Logic to get real-time insights into complex on-premises and cloud environments, and further strengthen their security and compliance, while optimizing their operational performance.

Despite a halt in travel in 2020, InfluxData made incredible progress reaching users around the world through the new InfluxData Authorized Channel Partner program. The program features a robust ecosystem of distributor and reseller partners that help to support InfluxDB users around the world. In 2020, we welcomed 23 channel partners, including three regional distributors and 20 resellers in the Asia Pacific, EMEA and North American regions.

In this new series of Now on Now blogs, we share how we, ourselves, use ServiceNow products to transform our operations and create great experiences. We hope our stories will inspire you, our customers, and partners, to achieve even greater business value and resiliency from the Now Platform®. For more information, visit the Now on Now Book of Knowledge.