If your digital service relies on holiday traffic, now is the time to check your Service Level Objectives (SLOs). SLOs are the performance objectives you set for your service to meet its Service Level Agreements. Even if they’re internal and not guaranteed to customers, SLOs can be very helpful in measuring the quality of service you’re providing.
In the world of modern Kubernetes, things have come a long way from the days of a single cluster handling one app. Now, it's common to see setups that span multiple clusters across different clouds. Initially, managing those clusters was a complicated operation with many moving parts. Using tools such as SUSE Rancher, RedHat OpenShift or AWS EKS, made managing multiple clusters somewhat easier.
When it comes to observability, we’ve found that most organizations have ~20 tools installed in their IT environments. With so many tools, it’s difficult for IT leaders to gain insight into how their tools are performing and determine how much value ITOps is bringing to the organization.