Operations | Monitoring | ITSM | DevOps | Cloud

What Is ITOPs? IT Operations Defined

IT operations, or ITOps, refers to the processes and services administered by an organization's IT staff to its internal or external clients. Every organization that uses computers has a way of meeting the IT needs of their employees or clients, whether or not they call it ITOps. In a typical enterprise environment, however, ITOps is a distinct group within the IT department. The IT operations team plays a critical role in accomplishing business goals.

Developing the Splunk App for Anomaly Detection

Anomaly detection is one of the most common problems that Splunk users are interested in solving via machine learning. This is highly intuitive, as one of the main reasons our Splunk customers are ingesting, indexing, and searching their systems’ logs and metrics is to find problems in their systems, either before, during, or after the problem takes place. In particular, one of the types of anomaly detection that our customers are interested in is time series anomaly detection.

ITSM and monitoring: A match made in IT heaven

It has been a veeeeery long time since we discussed a technical concept from an ingenious allegory. Many people send us emails asking us why, and we have to admit that… it’s true, everything is quite more fun with fantastic allegories. So be it then! At the request of our fans. Let’s talk today about ITSM and Monitoring Support through an invented event from which we can then draw a technical lesson.

Exploring & Remediating Consumption Costs with Google Billing and BindPlane OP

We’ve all been surprised by our cloud monitoring bill at one time or another. If you are a BindPlane OP customer ingesting Host Metrics into Google Cloud Monitoring, you may be wondering which metrics are impacting your bill the most. You may have metrics enabled that aren’t crucial to your business, driving unnecessary costs. How do we verify that and remediate?

Demo: Interactive quantitative & qualitative surveys for ITSM

Create and update ITSM ticket stages using AI-driven automation bots and update ITSM events against a CI. Collect qualitative information from users to confirm symptoms, schedule troubleshooting or add context to poor survey results. Capture quantitative rating information from users with star, emoji, or radio button scales.

BindPlane OP Architecture Overview

In this overview we dive into the BindPlane architecture focusing on the two main components. 1) BindPlane OP Server: acts as a orchestration layer that all of your agents are connected to giving you visibility into what is happening. 2) BindPlane Agent: is a distribution of the OpenTelemetry collector, sitting on your edge nodes collecting your telemetry data or acting as an aggregator (or gateway node) collecting from other edge devices and then routing to your destinations.

3 New Updates to the PagerDuty Scheduling Experience

With the acceleration of cloud and digital transformation initiatives, enterprises are under pressure to adopt more agile, DevOps practices to be responsive to the business. But the increased complexity of digital systems and reliance on digital business only makes the cost of incidents more expensive.

Top 10 End-to-End Testing Products for Web Applications in 2023

In the realm of software development and testing, end-to-end (E2E) testing plays a pivotal role in ensuring the robustness and reliability of web applications. Unlike unit or integration testing, which focuses on specific components or integrations between them, end-to-end testing evaluates the entire system as a whole. This includes testing the flow from the user's perspective, from start to finish, and often involves multiple systems and components working in unison.

Everything I Needed to Know about Securing a DevOps Platform - Civo Navigate NA 23

Join Hannah Sutor as she unravels the key aspects of securing a DevOps platform in this talk at Navigate NA 2023. She brings to light the necessity of incorporating security measures right from the coding stages to deployment, with an emphasis on continuous monitoring, automation, and the power of team collaboration. Her talk extends beyond the use of tools, focusing on the implementation of best practices for maximum security.

Using Kubernetes with AWS Lambda: Scaling Up Your Serverless Applications

In today’s world, with Large tech giants and businesses looking forward to moving toward serverless architecture, there has been a significant demand for scaling the applications. It’s therefore no surprise that millions of companies worldwide have adopted, or are planning on migrating to a Kubernetes and AWS Lambda solution to take their serverless applications to the next level.