Operations | Monitoring | ITSM | DevOps | Cloud

What Is Digital Experience Monitoring: Benefits, Challenges & Best DEM Tools

Digital Experience Monitoring (DEM) is a practice that involves monitoring and analyzing the end-to-end digital experience of users interacting with websites, applications, and other digital services. By examining performance, availability, and usability from the end user’s perspective, DEM provides insights into the performance, availability, and usability of these services from the perspective of the end user.

What is Pushgateway?

Prometheus is an amazing tool, but it has limitations. Some of your applications, including batch jobs and ephemeral jobs, may not live long enough for it to find and scrape them. Since Prometheus cannot scrape all jobs, the company developed Pushgateway as a bridge tool. Because you usually cannot push metrics directly to the Prometheus application, you can sometimes use a Pushgateway to deliver the necessary data. When you need monitoring solutions, try Metricfire.

Unleashing the Power of Azure Storage Integration

Azure Storage Integration! Sounds like a mouthful, doesn’t it? If you’ve been around the block in the world of cloud computing, you’ve probably heard of Azure and its seemingly limitless storage capabilities. In this article, we will dissect this powerful service, shedding light on what it is, how it works, and how you can leverage it to make your cloud journey smoother and more efficient.

Vanilla 4.0 release

Last week we released a new major version of the Vanilla framework. Vanilla 4.0 introduces the elements of the new style used for a current rebranding of Canonical’s brochure websites, including typography changes of headings utilising new variable Ubuntu font, wider grid width, removed rounded corners, some updated colours, and updates to any related components.

First Things First: Optimized Category Display in Alloy Self-Service Mobile

The wave of Summer 2023 updates continues with Alloy Self-Service, the mobile application for end-users of IT services. The new version offers quick access to the top-priority knowledge base articles and service catalog items thanks to support for custom display order for categories.

10 Burning Questions CTOs Have About Kubernetes

As enterprise architecture and technology innovation leaders, it's crucial to understand the benefits, limitations and best practices associated with building cloud native apps and modernizing legacy workloads. Gartner recently published a worthwhile read addressing what keeps CTOs up at night while assessing Kubernetes and container adoption.

Troubleshooting a SaaS App in Kentik

Kentik's Phil Gervasi explains how Kentik's network observability platform helps IT professionals troubleshoot performance problems with SaaS applications. He demonstrates how Kentik's network observability platform can monitor popular SaaS providers, such as Office 365, Salesforce, GitHub, Dropbox, and more, using synthetic testing mechanisms. By capturing metrics like packet loss, latency, DNS resolution, and page load time, Kentik provides valuable insights into SaaS performance. Phil takes you through a real-life example of investigating a poorly performing SaaS application and showcases how Kentik's tools pinpoint network latency issues, both regionally and globally.