Operations | Monitoring | ITSM | DevOps | Cloud

Best Practises For Application Performance Monitoring

Application performance monitoring (APM) tools have become a fundamental part of many organisations that wish to track and observe the optimal functioning of their web-based applications. These tools serve to greatly simplify the process through automation and allow teams to effectively collaborate to maximize efficiency, enabling you to reach the root cause of an issue before it reaches your customers.

What's Going on in There? What is Server Monitoring?

X-ray machines are one of the most sophisticated tools in the medical field. Capable of creating images of someone’s fractured arm, x-rays enable medical professionals to see what is going on in a patient’s most vital areas. In the IT world, server monitoring has a similar function.

Navigating IT Transformation with Automation: Your Two-pronged Strategy to Future-proof IT

Daunting. It’s one of the first words that comes to mind for IT and business leaders tackling the challenges of 2023 and looking to future-proof their organizations. IT operations (ITOps) departments are working to balance priorities during a time of growing uncertainty and pressure. ITOps is the team that keeps the lights on, and today, it must do so with enough speed to meet business demands.

Quickly get started with generative AI on the Now Platform

There’s no doubt that generative AI and the productivity it promises have captured the world’s imagination. We’ve talked about applying AI to just about everything—from those soul-crushing tasks we never want to do again to dreams within our grasp for the first time. Goldman Sachs estimates that generative AI could add nearly $7 trillion to global gross domestic product (GDP) in the next decade.

Understanding Enterprise Service Management and the Benefits for Your Business

According to a study conducted by the Service Desk Institute, Enterprise Service Management (ESM) strategies were adopted by 68% of organizations by mid-2021. This was a 58% increase from two years prior when ESM solutions were far less prevalent. So, what drove such a dramatic increase in ESM strategy adoption? Most likely the overwhelming benefits of ESM.

Everything You Need to Know About Compliance Management

Compliance Management is the practice that helps organizations comply with their legal, security, and regulatory requirements. It can support effective Risk Management and improve operational efficiency, reputation, and trust. In this article we will investigate the main activities involved in this practice, explore the implementation process and some challenges to look out for in the way. To finish off, we will see how InvGate Insight can help you streamline some key activities in this process.

InvGate Insight Adds New Software Compliance Features

We are very excited to announce that InvGate Insight has added a Software Compliance feature to enhance our users’ Software Asset Management capabilities. Ensuring compliance will allow organizations to avoid legal or financial fines and costly downtime, and at the same time, improve their software resource allocation. So, let’s see what this new module is all about and how it can level up your day-to-day IT Asset Management (ITAM) operations!

Seamlessly correlate DBM and APM telemetry to understand end-to-end query performance

When the services in your distributed application interact with a database, you need telemetry that gives you end-to-end visibility into query performance to troubleshoot application issues. But often there are obstacles: application developers don’t have visibility into the database or its infrastructure, and database administrators (DBAs) can’t attribute the database load to specific services.