Microsoft Teams has become a cornerstone of collaboration and communication for countless enterprises worldwide. However, as reliance on Unified Communications (UC) grows, so do the chances of encountering performance issues. While Microsoft Teams offers some native tools for network assessments, they often prove limited and fail to address underlying issues effectively.

This week at Enterprise Connect, Microsoft announced many compelling new Teams features to drive productivity, collaboration and to simplify the lives of its users. One of the most noteworthy announcements is that Microsoft is now delivering a 99.999% Microsoft Teams SLA uptime guarantee for Teams telephony. This covers uptime for calls that take place over the PSTN, including Microsoft Teams Phone, Teams Calling Plans and Audio Conferencing.

With insights from Grand View Research revealing that the global Unified Communications (UC) market surged to an estimated value of $136 billion in 2023, it's obvious that UC has become a cornerstone of modern business communication. Over half a million businesses worldwide have embraced UC technology, harnessing its capabilities to streamline communication channels and elevate organizational success.

In today’s lightning-fast world, seamless teamwork and communication are like oxygen for any company. And that’s where having a strategy for Microsoft 365 performance gives you an edge. It’s the epicenter of collaboration within the Microsoft 365 universe. It helps teams connect, build, and crush their goals. But, keeping Microsoft Teams purring like a kitten is essential to avoid revenue hiccups.

Are you tired of troubleshooting Microsoft 365 performance issues with a blindfold on? Whether you’re dealing with the frustrating slowness of Office 365 or facing Microsoft Teams audio and video quality issues, you’re not alone. In this blog, we’ll explore a new report produced by research analyst EMA, tailor-made for IT Managers, revealing a critical IT blind spot when it comes to Microsoft 365 performance issues.

Version 4.3 is packed with upgrades to enhance data center monitoring. Improvements in Connectivity, Alarm Event Management, and Notifications aim to boost your experience, offering customizable alarm settings, reducing email volume, and integrating seamlessly with MS Teams for alerts.

Microsoft has pushed the end of availability for the classic Teams client from March 31, 2024 to July 1, 2024. This move will give administrators more time to address any issues they have encountered while transitioning to the new Teams app. Since its general availability in October 2023, enterprises have migrated users to the new Teams client and many have experienced both performance and functionality issues that have impacted user productivity and consumed considerable IT resources.