Microsoft 365

The latest News and Information on Microsoft 365 and related technologies.

Update to Microsoft Teams Notifications

Aug 30, 2024 By Sean White In Oh Dear

Oh Dear offers several ways to keep you updated on important events like downtime, performance and DNS changes, broken links, Lighthouse issues, and more. By default, you will get email notifications to the email address you used to sign up. But you can also choose to receive alerts to your preferred platform. A popular choice for many of our users is Microsoft Teams.

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Monitoring MS Teams as part of your DEX Strategy

Aug 26, 2024 By Almaden AI In Almaden AI

Embracing a digital-first workplace has become imperative in today's fast-paced business environment. However, ensuring a seamless and engaging digital employee experience (DEX) remains challenging for many organizations. In this article, we delve into the transformative power of Microsoft Teams as a key component of your DEX strategy, promising to unveil practical insights and strategies to enhance collaboration, communication, and overall employee satisfaction.

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AVD Performance Dashboard

Aug 19, 2024 By Exoprise In Exoprise

In this dashboard tutorial video, we will walk you through building an Azure Virtual Desktop dashboard. This dashboard provides users with the visibility they need into the status of Azure Virtual Desktop. The Azure Virtual Desktop dashboard combines CloudReady and Service Watch metrics for a holistic view of Azure Virtual Desktops availability and performance. When issues occur, users can quickly review the dashboard to identify whether the issues is limited to an office, individual device, or affecting Azure Virtual Desktop as a whole.

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Introducing: incident.io for Microsoft Teams

Aug 13, 2024 By Ed Dean In Incident.io

There’s a major outage. Support tickets are mounting. Everybody from engineering to legal is scrambling for information. You have more Teams notifications clamouring for attention than you do minutes to address them, and it’s hard to know where to begin. What comes next is a balancing act—mitigating the impact, updating colleagues, managing action items, or updating a status page that will be seen by millions.

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Microsoft Teams Health Dashboard

Aug 2, 2024 By Exoprise In Exoprise

In this dashboard tutorial video, we will walk you through building a Teams Health Dashboard by combining the collected metrics for CloudReady Synthetics and Service Watch Desktop. The Teams Health Dashboard provides users with a holistic view of Microsoft Teams availability and performance. When an issue occurs, users can quickly review the Teams Health Dashboard and identify whether the issue is limited to an office or affecting Microsoft Teams as a whole.

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Email Health Dashboard

Aug 2, 2024 By Exoprise In Exoprise

In this dashboard tutorial video, we’ll be walking you through building a Microsoft Exchange and Outlook dashboard utilizing CloudReady Synthetics and Service Watch Desktop. This dashboard is a great first stop when diagnosing user email issues. When an issue comes up, engineers can quickly review the CloudReady data available in the dashboard to identify if an office or Exchange Online is experiencing issues or an outage.

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How to Monitor Your Email Services

Aug 1, 2024 By Jorge Martin Joven In Exoprise

Verifying email performance is more than the basic understanding of message flow. Outbound mail in the form of Simple Mail Transfer Protocol (SMTP) and inbound mail through MAPI or Microsoft's Graph API only parts of email systems to monitor, usually through pings or basic delivery confirmations. Often, once email is moved to Exchange Online, even basic visibility of mail flow and reliable delivery is lost. Many subsystems go into efficient email deliverability, especially once multiple email hygiene providers are added to the mix.

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Actionable Alarms Dashboard

Aug 1, 2024 By Exoprise In Exoprise

In this dashboard tutorial video, we will walk you through building an Actionable Alarms dashboard. This dashboard provides users with the visibility they need into the status of their SaaS solutions as well as how their end-user devices are performing. Dashboards allow combining both CloudReady and Service Watch data into a single pane of glass for visibility. Utilizing the Alarm widgets, users can quickly identify what issues need to be investigated while quickly being able to access the affected resources for review.

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Is Azure Down?

Jul 29, 2024 By Stephen Killingsworth In Exoprise

As the reliance on cloud services like Azure Virtual Desktop (AVD) and Azure Active Directory (AD) continues to soar, the need for robust monitoring tools has become critical. Ensuring optimal performance and availability of Azure services is vital for organizations shifting towards Virtual Desktop Infrastructure (VDI) for full-time or disaster recovery use.

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Differences Between Microsoft 365 and Office 365

Jul 29, 2024 By Mark In SmiKar Software

In today’s digital landscape, productivity tools are crucial for businesses and individuals alike. Two names that often come up in conversations about office suites are Microsoft 365 and Office 365. But what exactly are these tools, and how do they differ? Understanding the distinctions between Microsoft 365 and Office 365 can help you choose the best solution for your needs.

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