Operations | Monitoring | ITSM | DevOps | Cloud

If your clients are like most, they use multiple collaboration platforms to drive business and get work done. A common combo is Microsoft Teams and Zoom: over 60% of organizations use both, and together the two have a more than 80% share of the videoconferencing market. More platforms mean more complexity for you to manage — more parameters to watch, more tools to bounce between to keep an eye on things.

We’re excited to announce that Lumigo Copilot is now integrated with Microsoft Teams, extending the power of our AI observability assistant beyond Slack and into your Teams-based workflows. Until now, Lumigo Copilot worked exclusively within Lumigo’s UI and Slack, where teams instantly ask questions about issues, receive AI-generated observability insights, and take action without leaving their collaboration space.

The M365 suite is vast, and the mountains of data that accumulate within each application are huge and ongoing. While data reporting is a necessity, management can feel unwieldy. Luckily, there is an array of reporting software on the market to support this challenge. This blog explores three powerful tools for M365 reporting: SquaredUp, Microsoft 365's native reporting tool, and Power BI.

Protecting your organization’s data within Microsoft 365 is crucial to ensure business continuity, compliance, and resilience against threats like accidental deletions, cyberattacks, and data corruption. Implementing a comprehensive backup strategy safeguards your critical information and facilitates rapid recovery when needed.

We’ve always known the proactive monitoring and advanced analytics provided by Martello’s Vantage DX can save organizations time and money while getting more from their investments in Microsoft Teams. We recently set out to prove that by building a research-based cost model with the help of our friends, the expert consultants at Enable UC. The results of that study were even more compelling than we expected.

In today’s hybrid work environment, Microsoft Teams has become the backbone of business communication. But as organizations rely more on Teams and Teams Phone, unexpected performance issues can lead to costly downtime, frustrated employees, and disrupted workflows. Traditional reactive troubleshooting is no longer enough—businesses need a proactive approach to ensure uninterrupted collaboration.

Managing SharePoint storage efficiently is crucial as data grows—discover how Squirrel Archiving stacks up against Microsoft 365’s built-in options to cut costs and improve accessibility.

Microsoft 365 offers multiple file storage solutions—SharePoint, OneDrive, and Teams—each designed for different use cases. However, many organizations struggle to determine where to store files and how to manage document collaboration efficiently. Choosing the wrong storage location can lead to content sprawl, security risks, and version control issues.

Explore the structure, benefits, and challenges of Microsoft Teams Private Channels, including how their unique SharePoint backend impacts data management and archiving.