Operations | Monitoring | ITSM | DevOps | Cloud

A Northern Ren-AI-ssance

As the UK's most geographically diverse digital infrastructure provider, Pulsant champions regional thinking. Every day, there’s a push for technological innovation to go beyond the M25 and drive the brightest businesses nationwide. This has led to our focus on the Northern Powerhouse. We have invested extensively in data centres across Manchester, Rotherham and Newcastle.

Is There Such a Thing as Good Friction in UX?

If you’ve ever worked on a digital product—or just used one—you’ve probably heard this advice a million times: reduce friction. Make things fast. Make them seamless. Remove anything that slows users down. That’s solid advice. No one wants to fill out a form with 20 fields just to sign up for an app. Nobody enjoys a checkout process that feels like solving a puzzle. But here’s the thing: sometimes friction is actually a good thing.

Feature Spotlight - Task Lists

When an incident occurs, teams often perform a known set of steps in a specific order to help identify and triage the incident. For Base and Advanced plan users, the Incidents menu includes a Task Lists section where teams can build out priority lists for different incident types or use cases. For example, a list of failover tasks, or the tasks required to perform a deployment rollback. With task lists, Incident Commanders can be sure that resolvers know exactly what needs to be done to quickly resolve incidents.

Understanding the Chrome DevTools Timeline

Learn how to decode flame charts in this essential Concepts of Web Performance tutorial with Todd Gardner from Request Metrics. Perfect for entry-level web developers, this quick guide demystifies the intimidating flame charts found in Chrome DevTools that visualize your browser's main thread activity. Discover how to identify performance bottlenecks by understanding the color-coding system—gray for browser tasks, blue for HTML parsing, purple for layout and paint operations, dark yellow for script compilation, and light yellow for JavaScript execution.

Why Firmware Engineers Need to Own IoT Security

Many IoT companies still don’t have dedicated security teams, leaving firmware engineers to pick up the slack. But security requires a different skill set—so how can teams bridge the gap? François Baldassari shares practical steps to make security a core part of your development process. If you’re building connected devices, this is a must-watch.

European Space Agency: Modernizing data and IT infrastructure to advancespace exploration with AI

The European Space Agency (ESA) leads some of the most exciting and impactful space missions, from the Billion Star Survey to Euclid’s exploration of dark matter and energy. None of these missions would be possible without infrastructure. To expand its space mission capacity, ESA embarked on a journey to modernise its IT infrastructure and adopt an integrated set of data management capabilities. Using this new infrastructure will enable the agency to reach new frontiers and adopt new AI-driven technologies, such as anomaly detection and long-term satellite health forecasting.

Syslog Servers Explained: How They Help with Logging

Your team lead just dropped, "We need to set up a syslog server," and now you're wondering what you've signed up for. Syslog servers aren’t just another checkbox in your infrastructure; they’re the quiet workhorses that keep logs organized and accessible. When things go wrong, they help you connect the dots faster. Imagine this: It’s 3 AM, and alerts are flooding in. Your authentication service is failing, but the logs on that server show nothing unusual.

systemctl: The Complete Guide to Managing Linux Services

Ever found yourself staring at your terminal, wondering why a service won’t start? systemctl is the backbone of modern Linux service management, but if you’re new to it, it can feel overwhelming. This guide breaks it down—covering essential commands and advanced techniques in a clear, practical way. No unnecessary jargon, just the know-how you need to manage services with confidence.

What Is a Network Outage? Causes, Symptoms, Detection, and How to Fix It

If you’ve ever found yourself asking questions like: Why is my Internet acting weird? What is going on with the Wi-Fi? Is the network down for anyone else? Is everything down? Why is there weird behaviour with Teams and Outlook? When there is a network outage, what EXACTLY does that mean? How to troubleshoot/diagnose cause of Internet outages? How to tell if Internet outage is ISP or issues with my network? Why do I have intermittent Network Outages consistently lasting 30 seconds?

AI & ML Experts Reveal the Future - What's Next for Innovation?

Where is AI heading next? In this panel from Civo Navigate San Francisco 2025, leading AI & ML experts explore the latest advancements, challenges, and opportunities shaping the future of artificial intelligence. Join Josh Mesout (Civo), Jimil Patel (Intuit), Nami Baral (Niural), Tristian Cormier (State of California), and Gaurav Bharaj (Reality Defender) as they discuss neural networks, responsible AI governance, real-world applications, and the future of human-machine collaboration.