Operations | Monitoring | ITSM | DevOps | Cloud

A guide to Grafana OnCall SMS and call routing

Many organizations use incident response setups that enable them to page on-call personnel via calling or sending a message to a phone number. In this guide, you will learn how to configure such a system by using Grafana OnCall. For practical purposes, we’ll pair it with Twilio, though the same basic workflow should be applicable to other platforms. We will start with a basic setup that uses a phone number in Twilio to both call and send SMS messages to a webhook integration in Grafana OnCall.

The Top 10 Web Analytics Dashboard Examples

Web analytics dashboards are essential tools for businesses looking to enhance their online presence, optimize user experience, and achieve their wider business objectives. By supplying actionable insights and facilitating data-driven decision-making, these dashboards help businesses stay competitive in today's digital landscape.

The Best Practices For Microsoft Teams Hybrid Meetings

Bad meetings in the age of hybrid aren’t just annoying, they’re a huge cost sink. They drop productivity, reduce employee happiness, and sometimes, in the worst cases, lead to missed business opportunities. All that can be avoided with the right approach to making hybrid work the right way. Here are the best practices for Teams hybrid meetings that you need to know.

5 Key Feature Updates In The New Teams Client And What They Mean For You

The Teams desktop client has been rebuilt to prioritize performance and offer a faster, more streamlined, and adaptable experience for users. It’s a fairly sizeable update and there’s a bunch of new features that are worth taking a look at but here are our top 5 and why they’re important for you.

The History of AI in the Workplace

Today, Artificial Intelligence (AI) is at the top of every technology leader’s mind. What technologies should you incorporate? Who should you partner with to get the most out of AI investments? How best to implement AI within the workplace? To answer these questions, we first need a better understanding of how we got here.

Why we're excited to partner with Laravel

In case you missed it, our friends at Laravel just announced a new partnership with… well… Sentry. The TL;DR is that you can add error monitoring and tracing capabilities to new or existing Forge/Vapor sites with just a few clicks. This new integration is designed to help PHP developers collect real telemetry on their projects as easily as possible.

What is Observability and Why You Need IT to Manage Your Hybrid Cloud Environment

In today's digital age, where technology plays a pivotal role in every aspect of our lives, ensuring the smooth and uninterrupted functioning of software applications and systems has become critical. This is where Observability shines. Observability is the ability to gain deep insights into the inner workings of a system, enabling organizations to identify and address issues before they turn into major disruptions.

Is investing in AI-driven cloud services worth the expense?

Artificial intelligence (AI) is the next significant technological frontier, poised to revolutionize the tech sector, particularly through its massive impact on cloud infrastructures. By 2024, this transformation is expected to be as widespread as managed Kubernetes services, with an estimated 70% of organizations utilizing managed AI services in their cloud setups.

Product Update: SSO for InfluxDB Cloud Dedicated

InfluxDB Cloud Dedicated is a fully-managed InfluxDB offering that lets you run enterprise-grade workloads on cloud infrastructure dedicated to your workload and your workload alone. A common request from those running enterprise-grade workloads on InfluxDB is the ability to use single sign-on (“SSO”) to authorize access to InfluxDB. SSO is now available as a paid option for InfluxDB Cloud Dedicated clusters.

INTEGRATE 2024 Day 1 Highlights

Slovo Koltovich, Principal GPM at Microsoft, delivered the keynote at Integrate 2024. He began by discussing Azure Integration Services (AIS), a comprehensive platform enabling the creation of tailored solutions to meet unique requirements. The primary advantage of AIS lies in its focus on security and compliance. With nearly 800 connectors, AIS facilitates connections to numerous data sources. Microsoft invests billions annually in security, with thousands of personnel dedicated to it.