Operations | Monitoring | ITSM | DevOps | Cloud

Forrester Consulting’s Total Economic Impact study found that a composite organization based on interviewed customers achieved 313% ROI and payback in less than 6 months with LogicMonitor Edwin AI. AI for IT operations has a credibility problem. The market is crowded with claims about speed, automation, and intelligence, while buyers are left doing the harder work of separating measurable impact from vendor language.

Edwin AI extends ServiceNow Now Assist with real-time incident intelligence, acting as a context broker between observability data and ServiceNow incidents. Responders get the context they need inside the IT operations workflow they already use. Edwin AI now: The Edwin AI Agent for ServiceNow brings real-time incident intelligence into Now Assist and Workspace, giving ITOps teams root cause, impact, and recommended next steps directly inside the ServiceNow incident record.

Industry-leading observability experts provide strategic guidance on why and how modern IT teams are successfully moving beyond SolarWinds to more resilient, cloud-native platforms. IT teams running SolarWinds often know the pain points well before they start evaluating alternatives: separate modules for different monitoring needs, a self-hosted deployment model that requires ongoing maintenance, and pricing that gets harder to predict after each acquisition.

An open-source foundation for resilient infrastructure: on-prem, cloud, and hybrid. IT downtime costs organizations an average of $9,000 per minute, or more than $1 million per hour. That’s real money lost when websites crash, transactions fail, or internal systems go offline. For many organizations, avoiding those losses starts with choosing the right server operating system (OS). Why? The OS sets the foundation for how stable, secure, and cost-efficient your infrastructure will be.

Amazon EKS is AWS’s managed Kubernetes service for deploying and scaling containerized applications. Amazon Elastic Kubernetes Service (Amazon EKS) is a managed Kubernetes service that simplifies deploying, scaling, and running containerized applications on AWS and on-premises. EKS automates Kubernetes control plane management, ensuring high availability and seamless integration with AWS services like IAM, VPC, and ALB.

SNMP is the universal protocol for monitoring network infrastructure, but its real value depends on which version you run, how you secure it, and how well your monitoring tool handles the OID work for you. SNMP (Simple Network Management Protocol) is the standard protocol IT teams use to monitor and manage network devices.

LogicMonitor’s latest innovations span the entire platform to deliver the operational foundation enterprises need for Autonomous IT—complete visibility from infrastructure to end user, AI that reasons in full context, and closed-loop automation that moves from detection to resolution. Over 90% of organizations rely on at least two to three monitoring solutions—and many enterprises operate five or more.

Automated Diagnostics & Remediation reduces MTTR by closing the gap between detection, diagnosis, and resolution.

Most legacy AIOps investments underdeliver because the AI lacks context, not capability. LogicMonitor’s latest innovations expand Edwin AI’s contextual intelligence across every dimension, so recommendations are accurate, explainable, and trusted by the teams that need to act on them. Reduce incident resolution time with AI that understands your environment—not just your alerts.

Proactive budget alerts turn cloud cost optimization into an everyday operational practice. If you are responsible for managing cloud infrastructure, you already know the pattern. Costs creep up quietly, and by the time anyone notices, it is the end of the month and you are explaining instead of preventing overruns. According to Flexera’s 2026 State of the Cloud Report, 85% of their respondents say managing cloud costs is their number one priority for the year.