Operations | Monitoring | ITSM | DevOps | Cloud

Incident Management: 20 Years of Change

Incident management fundamentals still apply, even as hybrid cloud and Kubernetes reshape incidents. Garrett Douglas joins LogicMonitor's Coffee and Context on why one failure floods ITOps with alerts and fuels alert fatigue. The bottleneck is incident context: knowing which alerts matter for incident response. Forrester's report Incident Management Has Outgrown Its Playbook frames context as the new competitive advantage.

Internet Performance Monitoring: From Visibility to Control with LogicMonitor

Internet performance monitoring (IPM) gives IT leaders, operations teams, and network engineers visibility into the ISPs, carriers, and SaaS services their business depends on but doesn't control. In this LogicMonitor and Catchpoint webinar, Callum Brown (presales, EMEA, LogicMonitor) and Brandon Dunlap (solution engineering, Catchpoint, a LogicMonitor company) show how to operationalize IPM, moving from visibility to control.

MSP Observability: Proactive Monitoring to Autonomous IT with SCC Digital

SCC replaced fragmented tooling, including Nagios, with unified observability the whole team can use. The session covers proactive monitoring, SLA protection, and serving more customers without adding headcount per account. It's made for MSP leaders exploring AIOps for MSPs and observability for MSPs.

Autonomous IT and the Five Forces Reshaping IT in 2026

Autonomous IT is the focus of this LogicMonitor fireside chat with CMO Brooke Cunningham and CPO Garth Fort, built for enterprise IT leaders, IT operations, and observability and AIOps teams. Brooke and Garth break down the 2026 Observability and AI Outlook for IT Leaders report, based on a survey of 100+ VP-level IT leaders who own observability budgets across North America, EMEA, and Asia Pacific.

AI Incident Response: Edwin AI in Slack Finds Root Cause Fast

AI incident response just got faster. Watch how LogicMonitor Edwin AI brings investigation, root cause analysis, and action directly into Slack for ITOps, SRE, DevOps, NOC, and incident response teams. When an incident hits, responders juggle monitoring tools, ITSM systems, dashboards, and documentation to find what they need. Edwin AI brings that context into Slack, so your team can investigate, decide, and act in one place.

Unlock AIOps with Red Hat Ansible Automation Platform and LogicMonitor Edwin AI

Edwin AI and Red Hat Ansible Automation Platform help ITOps teams move from correlated alerts and root cause analysis to governed, auditable remediation. When an outage starts, the first alert is only the first artifact. The harder work follows: grouping related signals, separating symptoms from cause, identifying the affected service, and deciding whether the next action is safe to run.

How Agentic AIOps & Autonomous IT Are Revolutionizing IT Operations | LogicMonitor + IBM

Discover how LogicMonitor and IBM, alongside Edwin AI, are transforming modern IT operations. In this panel discussion, Garth Fort (Chief Product Officer at LogicMonitor) and industry experts break down how businesses are moving past basic observability to embrace self-healing automation and autonomous IT across complex hybrid environments.

What Is VMware vSphere? vSphere vs. ESXi vs. vCenter

VMware vSphere is the platform that unifies ESXi and vCenter into a complete solution for running and managing virtual machines. VMware vSphere is not a single product, but a full virtualization platform and product suite that includes ESXi, vCenter, and other tools for managing workloads. It provides the foundation for running virtual machines (VMs) on a hypervisor and gives IT teams the ability to centralize management across multiple servers, clusters, and applications.