Deploying software to support the work of an enterprise is an increasingly complex job that’s often referred to as ‘devops.’ When enterprise teams started using artificial intelligence (AI) algorithms to more efficiently and collaboratively run these operations, end users coined the term AIOps for these tasks.
Gartner predicts that spending on public cloud services will rise to 21% in 2023. Most organizations today support fully remote operations and use SaaS services from the cloud. But is your Microsoft Systems Center Operations Manager (SCOM) tool suitable for monitoring mission-critical services like Microsoft 365? Don't get us wrong - SCOM is a comprehensive monitoring tool for servers, infrastructure, and apps such as Exchange and SQL. However, the recently released Microsoft SCOM Management Pack for monitoring Microsoft 365 lacks clout.
We all know the pain and frustration associated with broken software. It's no secret that the internet is rife with broken links, slow pages, and broken shopping carts, often feeling like it's being held together with glue and duct tape. These issues aren't just causing frustration for customers; it costs businesses millions. According to the Consortium for Information and Software Quality, poor software quality cost US companies $2.08 trillion in 2020. Every interaction between a customer and your technology is an opportunity to build or destroy trust. People tend to have a poor memory when things go right, but oh boy, do they remember when something broke.
