For every modern business to enjoy success in the market, it needs to accelerate its digital transformation. For the better part of the last decade, the world has experienced dramatic changes. These changes have had huge impacts on the way businesses operate. As a result, many organizations have been forced to shift to a digital model. The number of businesses succeeding in digital transformations continues to increase every day.
In the era of Agile, organizations are increasingly moving their IT service management teams toward a DevOps world. There are significant challenges to transforming ITSM to DevOps, but one of the most significant is goal setting. In today's face-paced business environment, it's important to establish the parameters for measuring success and determine which objectives teams need to meet to accomplish business goals.
Real User Monitoring (RUM) gives you visibility into the behavior of your users and the performance of your applications. You may already be using RUM monitors to automatically notify your team when the number of RUM events—such as pageviews, clicks, or errors—rises above a threshold you define.